Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

Discus and support Minecraft store purchases gone after Microsoft Account login on Nintendo Switch in XBoX Games and Apps to solve the problem; Hello, I have a problem I can't seem to get fixed. I got Minecraft on Nintendo Switch and bought some Minecraft Coins in the ingame store to buy some... Discussion in 'XBoX Games and Apps' started by CarolinaKropiwiec, Nov 10, 2021.

  1. CarolinaKropiwiec
    CarolinaKropiwiec Guest

    Minecraft store purchases gone after Microsoft Account login on Nintendo Switch


    Hello,

    I have a problem I can't seem to get fixed. I got Minecraft on Nintendo Switch and bought some Minecraft Coins in the ingame store to buy some items. While login in, it suggested connecting to my microsoft account, which I did. After logging in, my Minecraft coins are gone. Seems they are not connected to my new Microsoft Account, just locally to the switch/Nintendo Account. There has to be a way to link these so I can access my purchases while being logged in to the Microsoft Account?

    :)
     
    CarolinaKropiwiec, Nov 10, 2021
    #1
  2. Jesse E' Win User

    Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I believe you'll need to reach out to Minecraft support for assistance on this one. You can reach them there https://help.minecraft.net/hc/en-us/requests/new

    Hope this helps
  3. JuleN95 Win User

    Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

    For Minecraft on Nintendo Switch, Mojang is redirecting to Xbox Support so I think I'm in the right place?!
  4. Saeleth Win User

    Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

    Hi there,

    I believe your previous texture pack purchases were unique to the platform they were purchased on. Not the best news, but I believe purchases like that are tied to the platform they are being played on as what runs well on one may not run well on another.
  5. denis97g Win User

    Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

    you should contact mojang support for help.
  6. JuleN95 Win User

    Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

    I just fixed it. Thanks for your help
Thema:

Minecraft store purchases gone after Microsoft Account login on Nintendo Switch

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