Minecraft Store- purchase of world not downloading

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Here are a few troubleshooting tips you can try to resolve your query:
- Restart your device.
- Update Windows.
- Update your device drivers.
- Update the Xbox and Gaming Services apps.
- Sign into the Xbox app and Store using the same account.
- Remove and reinstall Gaming Services.
- Make sure your date and time is correct.
- Disable your antivirus.
- Use the app troubleshooter.
- Repair and reset the Xbox app.

For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

I hope this helps resolve your query.

Hi Chris, I do not see any of the games I purchase in my order history in the link you provided. I bought minecraft store content. I bought world templates through the minecraft store. All the worlds that were created with those templates are still showing
in the minecraft game but those worlds are locked now and the minecraft store is showing that I need to "re" buy the templates I purchased over the last couple of years. Although I do not see the games in the link to my Microsoft Account I do see where I purchased
minecraft coins through Nintendo for the purchase of Minecraft Store items. I am not sure where to go from here.

Hey there!

Minecraft's Cloud Saving will only sync your character and profile, worlds are stored only on the device you played.

If she really needs her old world back, you can use the Minecraft Realms trial to "download" the world on Xbox Series X, you can follow this Guide here.

I uninstalled the game Minecraft... I reinstalled Minecraft... then went back into the store and individually downloaded every purchased pack.

Problem solved!

Together with Mojang support I found out the problem why I do not manage to import my saved worlds on my Xbox One X in the online purchased version of Minecraft.

The Minecraft Xbox One version that you can buy online in the Microsoft store is a different version than the Minecraft Xbox One version you buy in the store (DVD). The online version is the so-called Minecraft (bedrock code base on xbox one) version.

To import the saved worlds, you first need to export the worlds on the Xbox 360 Minecraft version, import them into the Minecraft Xbox One Edtion import and then import old worlds into the Minecraft bedrock codebase version. (Minecraft Xbox 360 -> Minecraft
Xbox One Edtion -> Minecraft Xbox bedrock codebase).

You end up with a version that you do not use, but you can then sell it via e-bay to fellow gamers who have the same problem.

So it is possible and fortunately not as Microsoft indicated earlier that the worlds would be lost.