Minecraft store issue

Silverwolf DxD · Aug 28, 2017

I was playing the beta for the better together update on Xbox and I tried to buy coins to get a texture back but when I tried to buy them I was charged for the purchase yet no coins were given to me.

Is it possible to fix this?

:)

campy mccamper · Aug 28, 2017

Minecraft Xbox One

Minecraft story mode is supposed to be out today, but no sign of it on the store yet.

Dv Broken ED · Aug 28, 2017

Buying a texture pack

¿From the xbox store or the Minecraft store?

MrKlizakRRG1 · Aug 31, 2017

You will need to contact Xbox Support at 1-800-4MY-XBOX if you live in the USA or Canada

MrKlizakRRG1

You will need to contact Xbox Support at 1-800-4MY-XBOX if you live in the USA or Canada

NeoDan123

Usually when you purchased a new game on Xbox you will need to do a hard reset/power cycle after the download.

Especially with Minecraft.

Press and hold the Xbox logo on the front of the console until it switches off. Waiting atleast 30 seconds before switching it back on.

{Parity}

Try performing a hard reset by pressing the power button on the console for 10 seconds or until the power shuts off completely. Then unplug the power cord from the back of the console for 5 minutes.

Skyrider Y

Go to your Xbox settings and make a connection test on both standard test and multiplayer connection test, it shows exactly what is the problem. If you think this may be a problem with Xbox Live itself you can check out this website: Xbox
Live Service Status, it will show how are the servers in your region and if there is a problem with them.

Chudamaru

A little clarity, are you having issues with content packs from the Minecraft store or non official mods?

If the issue is with content purchased from the Minecraft store do both you and your friend have the same content packs?

Minecraft store issue