Minecraft Starter Collection on Xbox One

It looks like you redeemed Minecraft Starter Collection, not Minecraft for Windows Starter Collection. The one you redeemed is the console version of the game.

Hello, Luka. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

There are two versions of the Minecraft Starter Collection: one for Windows (Minecraft for Windows Starter Collection) and one for Xbox (Minecraft Starter Collection).

If you purchased the Minecraft for Windows Starter Collection (which is not compatible with console), you would need to ask for a refund of it and then purchase the right version for the console.

To ask for a refund of the game, please go to:

https://xbox.com/refunds

Just sign in with the Microsoft account that made the purchase and you should be able to ask for a refund.

Feel free to ask back any questions.

Hello, Oğuz. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Is the order for the Minecraft Starter Collection showing as completed on your Microsoft account order history?

https://account.microsoft.com/billing/orders

Also, there are two versions: Minecraft Starter Collection and Minecraft for Windows Starter Collection. One is for Xbox, the other is for PC. May I know which one have you purchased?

Waiting for your kind reply.

Minecraft Starter Collection on PS4.

I think what they're saying is that when you bought the card, the console and PC versions are different.

So instead of buying this as a card: Minecraft for Windows 10 Starter Collection | Xbox

You may have purchased this as a card: Minecraft Starter Collection | Xbox

Whereas the first is for PC and the second is for Xbox.

Which if you bought from target, if it is this card, then it is Only for Xbox: Minecraft: Starter Collection

Which would explain why it's not downloading.