(Minecraft) “Sorry, we were unable to complete your realm purchase. Maybe check your...

Discus and support (Minecraft) “Sorry, we were unable to complete your realm purchase. Maybe check your... in XBoX Games and Apps to solve the problem; i see this has been a issue in the past but cannot seem to find the solution. It does the same with texture packs. Im becoming very frustrated by this... Discussion in 'XBoX Games and Apps' started by FletcherTalmage, Aug 23, 2019.

  1. (Minecraft) “Sorry, we were unable to complete your realm purchase. Maybe check your...


    i see this has been a issue in the past but cannot seem to find the solution. It does the same with texture packs. Im becoming very frustrated by this and could really use some help.

    Things i know:

    1)its not my internet

    2)its not just realms it everything minecraft

    3)i have previously owned and created realms with no issues what so ever

    4) (Spoiler alert) i need help!

    :)
     
    FletcherTalmage, Aug 23, 2019
    #1
  2. FletcherTalmage Win User

    (Minecraft) “Sorry, we were unable to complete your realm purchase. Maybe check your internet connection?”

    And just like that its resolved...😂
  3. XBF Crystal P Win User

    (Minecraft) “Sorry, we were unable to complete your realm purchase. Maybe check your internet connection?”

    Hey there Fletcher!



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!
  4. Francia J. Win User

    Sorry, we are unable to complete your realm purchase. Maybe check your internet connection?

  5. EwanUnwin1 Win User

    Sorry, we are unable to complete your realm purchase. Maybe check your internet connection?

    I am trying to buy a 30 day realm but when i press to but it a message pops up amd it says somthing went wrong we were unable yo complete your purchase maybe check youe internet connection but my internet is fine i can play online and download things is
    there any fixes for this because i want to start up a realm.
  6. XBF Steven R Win User

    Sorry, we are unable to complete your realm purchase. Maybe check your internet connection?

    Hey there
    CrazyNinjaBlitz
    ,

    Thanks for reaching out to the Community for advice on how to handle this issue.

    I can understand how not being able get a realm started could be frustrating.

    This more than likely would be due to the Xbox Live Service outage that our services are currently experiencing. Though our engineers are aware of the situation and currently working on it, there is no expected time of resolution at the moment, although
    it's best for you to keep updated at our
    Xbox Live Status
    page.

    Thanks for your patience while we work to resolve the problem!
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(Minecraft) “Sorry, we were unable to complete your realm purchase. Maybe check your...

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