Minecraft server xbox account unable to connect

Hi to all!

I've bought both Minecraft for windows 10 and android and I've downloaded the server.jar from Minecraft website.

I've configured the server and I'm able to connect from windows 10.

When I try to connect from Android version I receive the error "unable to connect to world".

I've tried multiple times, checked my online settings on the account, restarted both client and server, but I still not be able to play and clearly I'm missing something.

Can you help me?

Thanks!!

Tanks bro

Hello michael johnson2,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to join to a Minecraft server and is unable to because of the error message: "connecting to external server." Let us check on this together so you will get back to gaming.

Based on your description, you were unable to join the server on your mobile device. There are common reason that may have caused this issue, like Multiplayer in your account's privacy was not yet allowed or failed to connect to the internet or the current version of your Minecraft needs update or you are trying to connect to the server for Java not Bedrock version or you might need to contact the admin of the server you are trying to join.

Based on this support article (Minecraft Dedicated and Featured Servers FAQ – Home), you will need to be connected to the internet and select Join server to get started. Please check update of Minecraft on your device's application store to make sure you are up-to-date. For the child security, parents or the adults managing the Microsoft Family will be able to allow an account to join multiplayer and befriend players. To know more about it, please check these link:

• Understanding Minecraft Social Features for Child Safety Online – Home
  
• How to Manage Parental Consent, Family Settings and Realms/Multiplayer Access for a Child Account – Home (minecraft.net)
  

Lastly, you may need to contact the admin of the server if you are joining a server for Bedrock Edition of Minecraft or Java.

We hope that helps! Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

My name is Fernando I'm an independent consultant, I'm happy to help.

If you are unable to connect to any of the Minecraft servers, then the problem is on your side of the connection. Click Refresh (Java Edition only) at the bottom of the server list. This step usually fixes minor connection errors.

I hope I helped and see you soon.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There could be a few reasons why you're unable to log into your Minecraft account on your PS5. Some possible causes include:

Incorrect login information: Double-check that you're entering the correct email address and password for your Minecraft account.

Account restriction: If your account has been restricted for any reason, you may not be able to log in.

Account deactivation: If your account has been deactivated, you will not be able to log in.

Server issue: Sometimes server issue can cause this problem, you can check the status of the server, if it's down then you can wait till it gets back up.

Console restriction: If your console is not connected to the internet or has been banned from accessing the Minecraft servers, you will not be able to log in.

Same here it says server connection error unable to connect to servers...