minecraft says that i havent bought it

Discus and support minecraft says that i havent bought it in XBoX Games and Apps to solve the problem; So i bought minecraft for chrismas on my dads microsoft account and the bit lock key thing came up one day and we tried getting rid of it for months... Discussion in 'XBoX Games and Apps' started by Morris Püüa, Oct 8, 2023.

  1. minecraft says that i havent bought it


    So i bought minecraft for chrismas on my dads microsoft account and the bit lock key thing came up one day and we tried getting rid of it for months and we gave up and reset windows and now i was trying to get mincraft and it says that i have never bought it. So what do i do?

    :)
     
    Morris Püüa, Oct 8, 2023
    #1
  2. Darhyl Amizola Win User

    minecraft says that i havent bought it

    Hi Morris! I'm more than happy to help you!

    I'm sorry you are experiencing this with your Minecraft game. No worries, let me help you sort this out.

    Your Minecraft account must have migrated to the original Microsoft account email address where it was first created and where the game was purchased.

    You can check out this link for further information regarding Minecraft account migration:

    https://help.minecraft.net/hc/en-us...-Minecraft-Java-Edition-Account-Migration-FAQ

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    In order to find the Microsoft account where your Minecraft account was migrated, you will need to find the Minecraft transaction by signing into all of your Microsoft emails accounts including with your dad's account on account.microsoft.com > then go to Payment and Billing > Order History.

    From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in, install the game and launch it on Minecraft Launcher.

    Please take your time and let me know if it works.

    Best Regards,
    Darhyl
  3. Darhyl Amizola Win User

    It says i havent bought minecraft

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft game.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

    In order to fix this, you will need to find the Microsoft account where your Minecraft game license was purchased.

    Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > Select the date of range when you purchased your Minecraft game.

    From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to login to Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl dd
  4. Julian Arguello Win User

    Microsoft account won't connect to PS4 Minecraft

    I went through the linking process numerous times, but now it's saying a different account is linked... When I havent linked it until I bought Minecraft for my PS4. I also have no other Microsoft account that could possibly be linked.
  5. Mr Humangali Win User

    I did not get my microsoft points

    Me too i bought Minecraft and was supposed to get 400 microsoft points back but i havent gotten them back yet
  6. Kathy A. Win User

    Minecraft Java acts as if I havent bought the game

    Good day!



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).



    Thank you for your understanding.


    Respectfully,



    Microsoft Community Moderator
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minecraft says that i havent bought it

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