마인크래프트 환불 [Minecraft refund]

다예윤 · Feb 19, 2019

xbox마인크래프트가 공식 마인크래프트랑 같은건줄 알았더니 혀 다른거네요. 같은건줄 알 사서 플 이했는데 이상해서 찾아보니까 모장 마인크래프트랑 달라서 당황스러워요. 모장 마인크래프트랑 같이 하 했는데 또 결 해야되더군요. 혀 모르 샀 환불받 싶습니다.

Translation: [I thought Xbox Minecraft was the same thing as the official Minecraft, but it's totally different. I'd like to know that I bought the same thing, and I was surprised to find the main Minecraft mo. I tried it with my Minecraft, but I
had to pay for it. I would like to get a refund.]

:)

choppyseize

You can follow the steps on this link here
to request a refund

XBF Brad A

Hi Fellow gamer,

Thanks for coming to the forums. I'm sorry to hear about the issue with the purchases. Here is some additional information regarding the refund process. Unfortunately, we here on the forums
and support are unable to issue refunds needs to be done through the form.

In regards to requesting a refund you will need to do so online. Click here to learn How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.

If you are needing further assistance with the purchase I would suggest to contact Live Support.

When you go to Contact Us, follow these steps to request a call:

Step 1 ----click on Contact us
Step 2 ----under what you having trouble with select Subscriptions & billing
Step 3-----under what is the issue I can't redeem a code then hit next

Step 4 ----scroll down to select request a call

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.

Hope this helps.

Thanks,

Brad

RoninhoM2906

To get a refund, you have to contact Xbox Support

MRallamagoosa

Here you can find a guide for refunds on digital purchases. It should directly provide info for your region:

https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

Mistress Sara

Hi,

No one in the forums can assist with refunds. You will need to follow the steps noted here to request a refund.

https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

******

안녕,

포럼의 어느 누구도 환불을 도울 수 없습니다. 환불을 요청하 면 여기에 명시된 단계를 따라야합니다. https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund

마인크래프트 환불 [Minecraft refund]