Minecraft Redemption Code Error

Discus and support Minecraft Redemption Code Error in XBoX on Consoles to solve the problem; Just purchased an Xbox one with a free download for Minecraft Builders Pack. Entered in the redemption code and got a message will error code 1 from... Discussion in 'XBoX on Consoles' started by AilingMedal401, Dec 31, 2016.

  1. AilingMedal401
    AilingMedal401 Guest

    Minecraft Redemption Code Error


    Just purchased an Xbox one with a free download for Minecraft Builders Pack. Entered in the redemption code and got a message will error code 1 from Microsoft. There was no game download. Tried entering in the redemption code a second time and got a message
    that the code had already been redeemed. Where do I go or who can I contact to get my free download that came with my purchase. Any help will be greatly appreciated.

    :)
     
    AilingMedal401, Dec 31, 2016
    #1
  2. AilingMedal401
    AilingMedal401 Guest
    Minecraft Redemption Code Error

    Purchased an Xbox One Minecraft edition that came with a card containing a redemption card with a code for downloading the game. I entered the code following procedures and got an error message stating "Ops something went wrong at our end" There was no
    error code provided. Went through the process again and got a message that the code had been redeemed. Where can I go for help. There was no support info on the card. Thanks for your help.
     
    AilingMedal401, Dec 31, 2016
    #2
  3. Pandasaur cx
    Pandasaur cx Guest
    Minecraft Redemption Code Error

    Have you tried redeeming the code on both your Xbox One console and the
    website    ?
     
    Pandasaur cx, Dec 31, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Minecraft Redemption Code Error

    Hey there AilingMedal401!

    Have you checked your Ready to Install list for Minecraft by visiting Games & Apps and 'Manage' under Minecraft? If the code was redeemed on your account it should show up under the game Minecraft Redemption Code Error :) Let us know what you find.
     
    Mister Maka, Jan 2, 2017
    #4
  5. Mila.L - MSFT Win User

    There is 25 letter in a redeem code of minecraft java edition but mine is 15 and I ordered it from amazon

    Hi，Khoda Pare

    Welcome to Microsoft Community.

    I understand that you got a 15-bit redemption code for Minecraft after purchasing it on Amazon.



    All of Microsoft's redemption codes are 25-bit, is it possible that you got a Minecraft redemption code for another platform, such as PlayStation?



    From your description, it's likely that Amazon provided you with a redemption code for another platform, so we recommend that you contact the merchant and change the redemption code.



    Looking forward to your reply.



    Best Regards,

    Mila.L-MSFT| Microsoft Community Support Specialist
  6. SmartLace1968 Win User

    Where to put the code that minecraft give me

    Hi there! This is Virginia O.

    I understand that you want to know where you redeem the code that Minecraft has given to you.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    If it is a Minecraft code, please:

    Go to the Minecraft code redemption page.

    Sign in to the account you use to play Minecraft.

    Find the section for the content you want to redeem.

    Enter the code and click Submit.

    Follow the prompts to complete the redemption.

    And if it is a Minecraft gift card:

    Go to the Minecraft gift card redemption page.

    Sign in to the Microsoft account you want to use to play Minecraft.

    Find the redemption box that matches the game version on your gift card.

    Enter the code and click Submit.

    Sign in to the Microsoft account you want to use to play Minecraft.

    Follow the link on the confirmation screen to install Minecraft.

    Thank you for your cooperation and have a great day!
  7. Pandasaur cx Win User

    Minecraft Redemption Code Error

    Have you tried redeeming the code on both your Xbox One console and the
    website    ?
  8. Mister Maka Win User

    Minecraft Redemption Code Error

    Hey there AilingMedal401!

    Have you checked your Ready to Install list for Minecraft by visiting Games & Apps and 'Manage' under Minecraft? If the code was redeemed on your account it should show up under the game :) Let us know what you find.
  9. Bshaw2018# Win User

    Minecraft Account

    Would it matter if I purchased the redemption code at a Walmart? Because I didn't purchase the code through the Microsoft store app or on the Minecraft website
Thema:

Minecraft Redemption Code Error

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