Minecraft Realms (Unable to Connect)

Hi there!

Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're unable to connect to a buddy in Minecraft. Its possible that you're unable to connect with your other friend due to a NAT type issue on their end, since you've successfully
been able to connect with others on your end. However, you did say that there are already 4 others in there with you and with Minecraft: Windows 10 edition, you'd be limited to playing with 4 others online (or locally) unless you are subscribers of Minecraft
Realms (this allows up to 10).

For a bit more info regarding that, I recommend the following articles:

Minecraft: Windows 10 Edition FAQ

Minecraft RealmsMinecraft


I hope that this helps out!

Hello RedLyon,

We thank you for bringing this inquiry to our forums community, and understand that this concerns you and a friend being unable to connect within Minecraft.

The world that you're attempting to join, is it a Realms world by any chance? If so, there is a specific guide in regards to this subscription found here on the
Realms connection issues - Java Edition Mojang support article.

Try this out, and then let us know the results.

Best wishes!

Here are some steps you can take to resolve this issue:
1. Check your purchase history to confirm that you have purchased Minecraft Realms in the past. You can do this by logging into your Microsoft account and going to the “Order history” section.

2. If you are unable to find your purchase history, contact Microsoft support for assistance. You can visit this page to get started. They will be able to help you locate your purchase history and provide you with further instructions on how to proceed.

3. If you are able to locate your purchase history, but are still unable to renew your Minecraft Realms subscription, try the following solutions:
* Restart the game and try again.
* Check your internet connection. A slow or unstable connection can cause issues with renewing your subscription.
* Try updating during off-peak hours.
* Check if there are any updates available for Minecraft Realms. If there are, install them and try again.

If this is something only being experienced within Minecraft realm check out this following information on
Mojang Support:

"If you are unable to connect to your realm, first see if we have announced any temporary issues with the service on our Twitter account
Mojang Status.



If the services seem to be in order, and you are still not able to access your Realm, please
contact support, describe your issue, and let us know which Minecraft edition you are using."

Hey Colton

Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring about using your Realms subscription across multiple platforms.

There are indeed two different versions of the Minecraft Realms.

These two versions are incompatible with each other and are developed separately with different features. Players on Minecraft:Java Edition can't play on console, mobile or Windows 10 Realms and vice versa.

That being said, unless you purchased a subscription on the Bedrock edition of Minecraft, you will be unable to access your Realms from your mobile device.

In addition to this, you can link up your Microsoft account on your mobile device, but you will be unable to sync up your Mojang account. You can find more information about Realms on the

Minecraft Realms FAQ.

I hope this was able to clear up any confusion this might have caused.