Minecraft realms subscription help

Hi DianeMcAdams! My name is Ricardo an independent advisor ready to help you with this situation!

Minecraft Realms and Realms Plus are subscription-based services that let you play Minecraft online with friends and family on your own personal server and, depending on the service, give you access to a catalog of Minecraft content, including skins, worlds, and resource packs. You can subscribe to Minecraft Realms or Realms Plus with the latest Bedrock Engine-based version of Minecraft found on mobile, VR devices, Nintendo Switch consoles, Xbox consoles, and Windows 10 computers.

If you play Minecraft on a PC (using the Java Edition), a separate Minecraft Realms subscription service is available. To learn more or to manage your subscription, visit the Minecraft Realms FAQ on the Minecraft website.

https://minecraft.net/realms/faq/

Hello S0vuhkin01,

Thank you for reaching out to the Xbox Forums! I understand that you’re looking to refund your Minecraft Realms subscription. To do this, you may need to contact Mojang directly. I will list a couple of articles below that will direct you to the proper channels. Please keep in mind that Minecraft Realms subscriptions may not be eligible for a refund.

If you have not done so already, this guide will show you how to cancel your subscription.

Cancel Minecraft Realms Subscription

To review the Mojang Refund Policy, please review the article below. Scroll down to the Minecraft Realms portion for additional details on how to connect with Mojang and possible solutions for your Minecraft Realms subscription.

Mojang Refund Policy

Hope this helps!

-Tali

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Hey Brooke!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

It might be possible that the Microsoft account that you were using to renew your realms subscription was different from the one that was migrated to your Minecraft account.

To confirm this kindly locate your order transactions for your Minecraft game and your previous realm subscription history on your Microsoft account by signing on to account.microsoft.com > Payment and Billing > Order History.

As for the realm subscription: On account.microsoft.com > go to Services and Subscription.

If you are unable to find the Minecraft game transaction and your realm subscription history under the Order History and Services and Subscription tabs, try to find it on your other Microsoft accounts.

If you have managed to find the Minecraft transactions on the Microsoft account, use the same account to renew your realms subscription.

Hey there UpstageFlea3746,

Thank you for reaching out to us on the forums, it is not possible to access Minecraft Realms without an Xbox Live Gold subscription as you do need to play online on the Live servers to play with others.

This may be different on other devices, for example you would be required to have a Gold subscription to play on PC but you would still need to have a Realms subscription in order to access realms unless you have been invited by a friend who has the subscription
to their realm.

You can find more information by following the link below:

• Minecraft Realms FAQ

I hope this helps.

Hey Garret,

I remember that they used to have Prepaid Minecraft Realms gift cards that you could purchase online, after doing some research however, it seems like they did away with these for whatever reason. The only way to buy a realm is through the subscription. More helpful information regarding Minecraft Realms can be found here.

Good Luck! Hope this ends up helping you.