Minecraft realms microsoft account issue

If you're unable to access Minecraft Realms despite being charged for it, it's possible that there may be an issue with your account or payment method. I suggest trying the following steps to troubleshoot the issue:

1. Make sure you're signed in to the correct Microsoft account on your device.
   
2. Check that your payment method is up to date and has sufficient funds.
   
3. Check your account billing history to see if there are any pending or declined charges that may be causing the issue.
   
4. If you've tried these steps and are still unable to access Minecraft Realms, you may need to contact Microsoft support for further assistance. They should be able to help you resolve the issue and get you back to playing Minecraft Realms.
   

Here is a link about issues with joining relms with child accounts. Minecraft Realms

Is your Microsoft account set up as an childs account?

if not check these links

https://support.xbox.com/en-US/games/game-titles/minecraft-realms-overview

https://help.minecraft.net/hc/en-us/sections/360004954931-Minecraft-Realms

If your Minecraft Realms subscription was paid for on 26.12 but is now showing as inactive, it is possible that there was an issue with the payment or with the subscription itself. To resolve this issue, you should try the following steps:

1. Check your payment history: Go to the Microsoft account website and sign in with your Microsoft account. Then, go to the Payment & billing section and check your payment history to see if the payment for Minecraft Realms was successful.
   
2. Check your subscription status: Go to the Xbox app or Xbox website and sign in with your Microsoft account. Then, go to the My games & apps section and check the status of your Minecraft Realms subscription. If it is inactive, you may need to renew it or purchase a new subscription.
   
3. Contact Microsoft support: If you are still unable to access your Minecraft Realms subscription after trying the above steps, you may need to contact Microsoft support for further assistance. You can do this by visiting the Microsoft support website or by calling their customer support hotline.
   

It is also possible that there was a problem with the payment or with the subscription itself, in which case Microsoft support should be able to help you resolve the issue.

Hey Brooke!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

It might be possible that the Microsoft account that you were using to renew your realms subscription was different from the one that was migrated to your Minecraft account.

To confirm this kindly locate your order transactions for your Minecraft game and your previous realm subscription history on your Microsoft account by signing on to account.microsoft.com > Payment and Billing > Order History.

As for the realm subscription: On account.microsoft.com > go to Services and Subscription.

If you are unable to find the Minecraft game transaction and your realm subscription history under the Order History and Services and Subscription tabs, try to find it on your other Microsoft accounts.

If you have managed to find the Minecraft transactions on the Microsoft account, use the same account to renew your realms subscription.