Minecraft Realm subscription problem

Discus and support Minecraft Realm subscription problem in XBoX Games and Apps to solve the problem; I've wanted to continue the previous Realm server that I was using, but I made a mistake and bought a new Realm. Can you please move the new one to the... Discussion in 'XBoX Games and Apps' started by 주환 이, Jul 11, 2023.

  1. 주환 이
    주환 이 Guest

    Minecraft Realm subscription problem


    I've wanted to continue the previous Realm server that I was using, but I made a mistake and bought a new Realm. Can you please move the new one to the old one? Or at least refund the new subscription? Thank you.

    :)
     
    주환 이, Jul 11, 2023
    #1
  2. Ricardo Lechuga Win User

    Minecraft Purple Realm

    Hi DianeMcAdams! My name is Ricardo an independent advisor ready to help you with this situation!

    Minecraft Realms and Realms Plus are subscription-based services that let you play Minecraft online with friends and family on your own personal server and, depending on the service, give you access to a catalog of Minecraft content, including skins, worlds, and resource packs. You can subscribe to Minecraft Realms or Realms Plus with the latest Bedrock Engine-based version of Minecraft found on mobile, VR devices, Nintendo Switch consoles, Xbox consoles, and Windows 10 computers.

    If you play Minecraft on a PC (using the Java Edition), a separate Minecraft Realms subscription service is available. To learn more or to manage your subscription, visit the Minecraft Realms FAQ on the Minecraft website.

    https://minecraft.net/realms/faq/
  3. WattyNuela Win User

    Minecraft Realm subscription problem

    Hello 주환, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
    Not a Microsoft employee.

    You may want to request a refund if the subscription appears in your active Subscriptions (https://account.microsoft.com/services)
    and Microsoft account order history (https://account.microsoft.com/billing/orders)

    https://support.xbox.com/forms/request-a-refund

    However, before trying to request a refund, you may want to contact Mojang support and review other options you may have:
    https://help.minecraft.net/hc/en-us/requests/new
  4. Rodrigo Oliver Win User

    Minecraft Realms Subscription Problem

    Hi Ben, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please enter this link:

    https://support.microsoft.com/home/contact

    Then, follow these steps:

    Type in your query: "Unauthorized charges"

    Click on Get Help.

    Scroll down the page and click on Contact Support.

    Select your product and category > Confirm.

    Select Chat with support agent > Confirm > Start Chat.

    I hope this helps.
  5. XBF - Tali Win User

    minecraft realms

    Hello S0vuhkin01,

    Thank you for reaching out to the Xbox Forums! I understand that you’re looking to refund your Minecraft Realms subscription. To do this, you may need to contact Mojang directly. I will list a couple of articles below that will direct you to the proper channels. Please keep in mind that Minecraft Realms subscriptions may not be eligible for a refund.

    If you have not done so already, this guide will show you how to cancel your subscription.

    Cancel Minecraft Realms Subscription

    To review the Mojang Refund Policy, please review the article below. Scroll down to the Minecraft Realms portion for additional details on how to connect with Mojang and possible solutions for your Minecraft Realms subscription.

    Mojang Refund Policy

    Hope this helps!

    -Tali

    [Let us know if this answered your question by tapping "Yes" below]
  6. TheVet96 Win User

    Minecraft Realms Not Working After Renewal

    Hi Killingslave!

    Which device are you experiencing this on and what version of Minecraft are you using?

    Minecraft Realms is a subscription-based service that lets you play Minecraft online with up to 10 players. You can subscribe to Minecraft Realms with the latest Bedrock Engine-based version of Minecraft found on mobile, VR devices, Nintendo Switch consoles,
    Xbox consoles and Windows 10 computers.

    If you play Minecraft on a PC (using the Java Edition), there is separate Minecraft Realms subscription service available. To learn more or to manage your subscription, visit the Minecraft
    Realms page
    on the Mojang website.

    Note Only Minecraft and Minecraft for PC/Java support Realms. Console editions such as Minecraft: Xbox One Edition do not support Realms.

    Depending on the device you are playing on, you will have options to make a one-time purchase or have a recurring subscription.

    With a one-time purchase, you can choose to create a one-month or six-month Realm. These one-time purchases are non-refundable and will not renew automatically once they expire. With a recurring subscription, you will continue to be charged automatically
    every 30 days, until you cancel the subscription.

    If a recurring subscription is available, you can choose from two recurring monthly options:

    • You Plus Two: Allows you to play with up to two additional players.
    • You Plus Ten: Allows you to play with up to 10 additional players.
    Subscription costs vary depending on the region where you live.

    Note you won’t have access to Realms while using a Beta version of Minecraft. If you need to leave the Beta on an Xbox One console or Windows 10 computer you can visit the Minecraft
    Beta Guide and FAQ’s
    for more help. Android players can opt in and out from the Minecraft page through the Google Play Store.

    For more information in regards to Realms, you can visit the Minecraft Realms FAQ.
Thema:

Minecraft Realm subscription problem

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