Minecraft Realm Subscription Didnt Renew

Hey Brooke!

Nice to meet you! I'm Darhyl, an Independent Advisor. I'm sorry you are experiencing this. I am here to help.

It might be possible that the Microsoft account that you were using to renew your realms subscription was different from the one that was migrated to your Minecraft account.

To confirm this kindly locate your order transactions for your Minecraft game and your previous realm subscription history on your Microsoft account by signing on to account.microsoft.com > Payment and Billing > Order History.

As for the realm subscription: On account.microsoft.com > go to Services and Subscription.

If you are unable to find the Minecraft game transaction and your realm subscription history under the Order History and Services and Subscription tabs, try to find it on your other Microsoft accounts.

If you have managed to find the Minecraft transactions on the Microsoft account, use the same account to renew your realms subscription.

I figured out how to fix this, go into your Microsoft subscriptions and go to your realms subscription. Turn off auto renewal and then when the pop up asks if you’re sure you want to cancel auto renewal, say no. Then go back to your Minecraft realm after resetting the game. It worked for me!

Could you elaborate on the subject a little bit more? What kind of plan is it asking you about exactly? I'm judging from it being Minecraft, your world may be on a Realm server and it is asking you to renew the subscription to the Realm?

A few more questions. Do you have Xbox Live Gold or perhaps Xbox Game Pass, Minecraft is available through Game Pass as well... so if you had that and then didn't renew the subscription that could prohibiti you from accessing the game and the worlds.

I'm willing to lean on the bet that your world on a Realms or you have the game through Game Pass. I would recommend checking out your services and subscriptions page, as well as this FAQ on Realms.

https://account.microsoft.com/services/

https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/viewing-and-managing-your-memberships

https://help.minecraft.net/hc/en-us...-Plus-and-Minecraft-Realms-Java-Edition-FAQs-

Hello MichaelGumm,

Thank you for posting on the Xbox forums. We understand that you renewed your Minecraft Realm subscription, but the game is not allowing access to Minecraft Realms. Which device are you accessing Minecraft Realms on? We suggest making sure the transaction
was completed by checking your account's
order history. We also recommend making sure you are signed in with the account that purchased the subscription. Be sure to let us know the results!

Hello Rylen,

Let me help you with your concern today. Please note that this is a public forum and I'm a mere user like you, I apologize for a delay in response.

Sorry to hear your Realm is still showing as expired. Can you please try to go in here and check if your Realm is listed as active under your subscriptions? https://account.microsoft.com/services

When you go to Minecraft > Settings > Subscriptions > My subscriptions. The only Realm listed in here is the expired Realm that you renewed? Or is there a new Realm? Because sometimes when you renew a Realm server, instead of it renewing that Realm, it creates a new one so I want to check if that is what happened in your case.

I will be awaiting your response.

Regards,

Belle