Minecraft Real World Realms

It restarted the realm at the very beginning with nothing, starting from scratch. all construction gone.

I have Bedrock Xbox edition I have played it for a long time just on privet. I HAVE GOLD account. I decided to purchase a 10 Player Realm, for friends and family. I am listed as the owner. WE have been playing on it for 1 month. the subscription is automatically paid. Yesterday, the realm is listed in my "play" menu but will not load or do anything. I shut down, unplugged, restarted, no change. checked on subscriptions management it through it I was 'allowed' to enter the realm or rather a new restarted realm from the very beginning. I contacted and spoke to two XBox Techs, both eventually hung up on me, as they couldn't figure it out.

I am now thinking that I wasted my money on GOLD and paying for a realm.

Not Happy Jan!

This shouldn't happen as the world is saved in the Realm. I recommend talking to Mojang to see if it's possible to recover the lost world.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Until now little Mojang had problems with the servers but it seems that the problem has been resolved. See if these steps help you.

Clean your console's MAC and restart your internet devices.

Network Settings> Advanced Settings> Alternate MAC address and Clear.

If the problem persists reset the console to factory defaults, you won't lose anything but you will need to log in with your account again. Email and password are required.

Follow this path and select reset keeping games and app.

In 5 to 10 minutes you will finish reconfiguring your console

To reset the console>

Settings> System> Console Info> Reset Console

**Do not reset the console without having your login information such as email and password

Hi, and thanks for reaching out. My name is Miguel O., I hope to help you today!

You can transfer worlds between these devices using a Minecraft Realm

You must have an active Minecraft Realm to do this. If you have not yet used your Realms free trial, you can use that to transfer your worlds. For more information about Minecraft Realms and how to start a Realm, go to the Realms Plus page.

https://help.minecraft.net/hc/en-us/sections/44...

Note: You must use the same edition of Minecraft and the same Xbox Live account to transfer worlds.

1. From the first device, click the pen icon next to your Realm from the Realms list

2. Click Replace World and confirm.

3. Choose the world you want to transfer.

4. Wait for the upload and then click Let's go!

5. Open Minecraft from the second device and click the pen icon next to your Realm from the Realms

6. Click Download World.

7. Wait for the download and then click Let's go!

Your world should now be transferred from one device to another. If you want to transfer another world, repeat the same process.