Minecraft Purchse

Discus and support Minecraft Purchse in XBoX Accessibility to solve the problem; Hello On The day of November 12, 2021 I purchased Minecraft via a paypal transaction. Since then I changed computers and would like to reinstall it... Discussion in 'XBoX Accessibility' started by Julien Clark, Jan 27, 2025 at 10:03 AM.

  1. Julien Clark
    Julien Clark Guest

    Minecraft Purchse


    Hello

    On The day of November 12, 2021 I purchased Minecraft via a paypal transaction. Since then I changed computers and would like to reinstall it but since then I have forgotten the account I used to purchase it on the Minecraft website and none of the accounts I usually use work. All I have is the paypal invoice. Is it possible this could be used to recover my account or at least have access to the file to reinstall minecraft? If needed I can provide more information from the paypal invoice. I have tried contacting mojang support and doing all other recovery options, but it I haven't been able to recover the initial account connected with the purchase.

    Thank you.

    :)
     
  2. Darhyl Amizola Win User

    Minecraft Purchse

    Hi Julien! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Minecraft account.

    In order to recover a Microsoft account that is linked to your Minecraft, you will need to know the email address associated with it. In this case, the only option you have is to perform the following workarounds to locate the email address linked to your Microsoft/Minecraft account according to the official Xbox website: https://support.xbox.com/en-US/help/account-profile/manage-account/forgot-microsoft-account-solution

    "Go to xbox.com and try signing in with the email address that you think is associated with your Microsoft account.

    If you can sign in, the email address and password you entered are valid. The gamertag that’s associated with this email address will be displayed in the upper-right corner of the screen.

    If you can’t sign in, check your other email inboxes for messages about your Xbox subscription or Xbox offers. This may help you determine which email address is associated with your Xbox profile.

    Note: Think back to when you created your Microsoft account. Were you using a different internet service provider for email at the time?

    If you’re part of an Xbox family group, have an organizer (adult account) look up your account info with the Xbox Family Settings app.

    Note: This step only works if you’re set as a member of the Xbox family group. Organizers can’t review the account info of other organizers in a group.

    Steps for the organizer:

    Open the Xbox Family Settings app on their mobile device.
    Choose the member whose account info isn’t known.
    Select the Info bubble next to the user’s gamertag.
    Review the info under Account email for the Microsoft account that’s associated with their Xbox profile."

    If you're able to locate the email address of your account, you can proceed with recovering it through the account recovery webform:

    https://account.live.com/acsr

    Lastly, you can confirm which Microsoft account is linked to your Minecraft by locating the Minecraft game transaction. To verify this, sign in to your Microsoft account on account.microsoft.com > Order History > select the date of range when you purchased your Minecraft on Nov 12th, 2021.

    From there, check if you have the Minecraft transaction. If you have found the transaction, use the same Microsoft account to log in to Microsoft Store and Minecraft Launcher.

    If you're unable to find the Minecraft game transaction, this means that the game was purchased on a different account. Please check your other Microsoft email accounts' order history.

    Unfortunately, you can only install/launch your Minecraft license once you have accessed the Microsoft account where you have purchased your Minecraft game.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. Farscape247 Win User

    Playing previously purchased Xbox games (Play Anywhere games) on a PC running Windows 10

    my the sounds of the price i think you may be referring to minecraft, this game is not a play anywhere title and has to be purchsed on each platform.

    if this is not the game you are on about then let us know which game.
  4. PossiblePoem557 Win User

    Microsoft Jigsaw won't run

    messages say this-app purchse is no loner available
  5. TRAPOUL80 Win User

    code in another region

    Hello I'm Daniel,

    You won't be able to recieve a different code if it was a gift purchse from a friend they'll have to request a refund. For you to recieve a code for your region you'll have to purchse it in your region itself.
  6. Smwutches Win User

    Purchasing non-OnDemand games like "Dance Central 2" points?

    No. Unless it's listed in the marketplace, there is no other way to purchse the game using points.
Thema:

Minecraft Purchse

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