Minecraft Purchase - Redeem Code or Website?

Hi there, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

It appears that if you purchase a Minecraft Java Edition code and redeem it, you will also receive the Minecraft Bedrock Edition. This change is because the games are now sold together and not separately.

You can verify this information for yourself on the following link:

https://help.minecraft.net/hc/articles/6657208607501-Minecraft-Java-Bedrock-Edition-for-PC-FAQ

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Quoting the information:

"Q: I have a Minecraft: Java Edition or Minecraft: Bedrock Edition code or gift card to redeem. How does this work after the change?

A: The redemption process is the same. Simply head to redeem.microsoft.com and enter the code. Now, however, you’ll receive both versions of the game – not just the one you have a code for.

To clarify, if you have a card or code for Java Edition you can still redeem it and you will get both Java and Bedrock."

I hope this helps and if you have further questions please let me know.

Best regards,
Gerardo.

Hi James, I hope you are well.

Please check these steps.

If you are having issues with your Minecraft gift redemption code, first check if it was purchased before December 1, 2020, as in this case you will need to contact Minecraft Player Care. If the code is newer, try redeeming it on the official Minecraft website or, if it is for the Bedrock Edition, on the correct console or device. Make sure your friend is also logged into the correct Microsoft account to redeem the code.

Steps to try to resolve the issue:

1. Check the code:

Make sure the code was entered correctly and there are no typos.

2. Redeem on the website:

Try redeeming the code on the official Minecraft website (https://www.minecraft.net/pt-br/redeem).

3. Redeem on the console/device:

If it is for the Bedrock Edition, try redeeming the code directly on the console or device where the game will be used.

4. Check Microsoft account:

Make sure your friend is logged into the correct Microsoft account where the code will be redeemed.

5. Redirection:

If there is a redirection to the Microsoft page, make sure they are correctly logged into their Microsoft account.

6. Network issues:

Check for internet connection issues on both your side and your friend's side

To Redeem a Code, go to the Minecraft website, go under Games and go to Dungeons. Once at the Dungeons Website, in the upper right hand corner, click on the Three Lines and click Redeem Code.

Hope this helps!

Hello Noellanoel,

Thank you for posting here on the Xbox forums. We would need to know a few more details in order to better assists you with this issue. What device are you playing Minecraft on? Where did you purchase this code? Was it a scratch off, or printed on the receipt?

How long is that code you are trying to redeem (redeemable Xbox codes are 25 digits long, 5x5)? Is there any redeeming instructions on the code you have?

For example, some codes have a website to go redeem the code. This website would then give you a code that is redeemable on your specific device.

Let us know these details, and we will try our best to help you out.

I am trying to redeem a Minecraft windows 10 edition key from the Mojang website.

This is the prompt I am trying to redeem from:

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Minecraft for Windows 10

You bought Minecraft: Java Edition during a period of time when Minecraft for Windows 10 was included for free. Claim your redeemable gift code by clicking the button below and follow the instructions. As you
might have guessed, Minecraft for Windows 10 can only be played on Windows 10.

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It allows for users who have purchased the java edition of the game to then redeem a code for the windows 10 edition of the game.

This is the error message that pops up:

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Error! It looks like we've temporarily run out of gift codes for Minecraft for Windows 10. Don't worry though, more codes should be on their way. Please check back later!

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Thanks for any help!