Minecraft purchase problem

Discus and support Minecraft purchase problem in XBoX Sales and Promo to solve the problem; Not sure if this is the correct place to post, but, I had a £5 redeem voucher via Edge, and my Daughter wanted a map on Minecraft, so we used the £1.39... Discussion in 'XBoX Sales and Promo' started by SilentParasite, Nov 28, 2020.

  1. SilentParasite
    SilentParasite Guest

    Minecraft purchase problem


    Not sure if this is the correct place to post, but, I had a £5 redeem voucher via Edge, and my Daughter wanted a map on Minecraft, so we used the £1.39 of the voucher to purchase the map, but it took the funds but never gave us the map, so we tried again
    but this time we purchased 360 coins for £1.69, again its took the money but not given us the coins. I am not spending any more to see if it clears up.

    Is this a bug and we will get what we paid for soon, or is this a known issue?

    :)
     
    SilentParasite, Nov 28, 2020
    #1
  2. Francia J. Win User

    Minecraft purchase problem.

    Hi Jash, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Just a friendly reminder though that the license of Minecraft that was purchased on iPad is different from the license of the game on Minecraft Bedrock Edition for PC which means that you may need to purchase the PC version to play the game.
  3. PetulantPixie Win User

    Minecraft packs will not download

    I uninstalled the game Minecraft... I reinstalled Minecraft... then went back into the store and individually downloaded every purchased pack.

    Problem solved!
  4. DrifterX22 Win User

    Minecraft for Windows 10

    Did you get Minecraft on your account or did your brother get Minecraft on his account. Seems like there may be a problem with which account purchased the game.
  5. Capitain Gonzo Win User

    Minecraft

    Hi, Minecraft XBOX One Edition is out of support. You will be taken to the Microsoft Store as you need to purchase the Minecraft Bedrock Edition. Only then should it go without problems
  6. rZozeR Win User

    My device doesnt show up in store

    Tried on both. I purchased Minecraft couple of months ago and I downloaded it without any problem.
Thema:

Minecraft purchase problem

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