Minecraft PSN account not associated to Microsoft account

Hello Nico, this is Manuela!. I'm an Independent Advisor and community user like you.

Not a Microsoft employee.

I understand you need help to associate a different PSN account with a Microsoft account you have linked to your banned PS4 account.

Reviewing the official Minecraft for PS FAQ, unfortunately this is not possible and once you link a Microsoft account to a PSN account it is not possible to associate the Microsoft account to a different PSN account and vice versa.

You can review the same information here:

https://help.minecraft.net/hc/articles/36003772...

Hi Josef, I’m having the same issue however this is the first time I’ve got minecraft on any PlayStation, I’ve tried logging in to Minecraft on PS5 and it gives me the same message, there is only my account on my PS5 yet it says my Microsoft account is already linked to another PSN account, I do not have minecraft on PS4. I attempted to use a different Microsoft account but all I got was a signing in screen for 10 minutes so gave up.

(Edit: just installed minecraft on my ps4 with the same PSN account and also says the Microsoft account is linked to a different PSN account but Nintendo switch works fine so seems to be an issue with PlayStation minecraft)

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this ICESTRIKE538

Sorry to say but usually that message appears when you already have a Microsoft account connected, you unlink it and you’re trying to link a different account.

Once linked, unlink a PSN account from a Microsoft account is not possible.

Is stated in the link below:
https://help.minecraft.net/hc/en-us/articles/36...

"WARNING Once a Microsoft account has been linked to a PlayStation:registered: account, neither the Microsoft account nor the PlayStation:tm: Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation:registered: accounts can only be re-linked to the original account."

In this case you may need to use a different PSN account and link it to a new Microsoft account :c

Or try recovering the unknown account using the methods to recover it here:
https://support.microsoft.com/en-us/account-bil...

Or you can try filling the recovery form: https://account.live.com/acsr

Hi Michelle, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Are you using the same Microsoft account and the same PSN account?

Do you receive an error message?

Please note that you can only link one PSN account to one Minecraft account, if you disconnect it, you won't be able to link another PSN account to it.

Once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

Source:

help.minecraft.net/hc/articles/360037725571-Minecraft-for-PlayStation-FAQ#h_01FANTJ5HE05XVRKTBP5BN1WCT

Hi Double, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please note that you can only link one PSN account to one Microsoft account.

Once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

It's the same case with all Microsoft Games, not just Minecraft.

To use Sea of Thieves with your PSN account, you need access to the Microsoft Account you linked to your PSN one.

Without it, the solution is creating a new PSN account to link to a new Microsoft Account.