Minecraft PS4 - “You cannot play online because of how your Microsoft Account is set up.”

Hi Samuel,

Thanks for coming to the forums with your issue. Sounds like the cross play is not enabled in settings, were you able to look at the
privacy and online settings? We will give you the
steps to change the exact ones for the cross platform use.

1. You will go to the Xbox websiteand sign in.
   
   
   
   
2. Once signed in, click your picture top right corner go to Xbox profile.
   
   
   
   
3. Click on privacy settings.
   
   
   
4. Once in settings, under the picture see Privacy, Xbox One/Windows 10 online safety. Select the Xbox one/Windows 10 online safety.
   
   
   
   
5. You will see you gamertag you are looking for one setting:
   
   
   
   
6. The two you want to make sure say allow and everybody are:
   
   1. "you can play with people outside of Xbox live" set to allow
      
      
      
      
   2. Now click on privacy you are looking for one setting:
      
      "you can communicate outside of Xbox live with voice and text" set to allow
      
      
      
      

Hope this helps.

Brad

i did all that yesterday and it didnt work so i put myself into a family and then it worked also the websites trash and xbox is gae.

but thanks for your help i didnt use

I wanted to play Minecraft PS4 servers but when i signed into my Microsoft account i couldn't play servers because of the message that popped up "You cannot play online multiplayer because of how your Microsoft account is set up." please help me resolve
this problem because i have nothing on my account restricting this type of play.

Please send advice quickly as possible.

I have the same issue with my children’s accounts. No matter what settings I change, they cannot play with me on my realm.

This is infuriating especially since it’s only affecting minecraft. I can play other multiplayer games with them, though.

It says this when I try to play online, “you cannot play online multiplayer because of how your Microsoft account is set up”

I have the same question, but for Minecraft. It states the following: “ You cannot play on realms because of how your Microsoft account is set up. This can be changed in your privacy and online safety settings on aka.ms/accountsettings “

I’ve “allowed” everything on the page it took me to but it’s still not working.