Minecraft Playstation Login Issue

Hello,

I've had an issue with Minecraft PS4 for a while where I cannot link my Microsoft account with my PlayStation Minecraft account.

When I try to link the two, the error I get is that my Microsoft account is linked to another PSN, when there shouldn't be.

I've tried reinstalling the game and I would like to connect my main Microsoft account as I've got purchases on there

(I'm not sure whether this is relevant but my Microsoft account is also linked to my Nintendo switch Minecraft too)

Any help and advice is much appreciated

Thank you

Had you by chance ever in the past logged into minecraft on a friends Playstation account using your own Microsoft account? Do that would have linked the two.

That being said if the Microsoft account is indeed linked with a different PSN account already then there is no way to fix that. Even if you got the two accounts unlinked it wouldnt let you relink a different account and would only ever let you link the account that is already currently tied to it.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

DanJDR, I'm sorry about the situation.

Unfortunately microsoft does not have access to the link system.

You will need to contact the person responsible for your platform and account link, and ask them to handle this issue.

It'll be all right.

I remain at your disposal if you have any further questions.

Hi

No I didn't login into a friends ps4 with my Microsoft account. Most of my friends own Xboxs

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

You may need to check this link for detailed steps as well as what needs to be done. Here you go: https://help.minecraft.net/hc/en-us/articles/36...

Hi Scott, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Mojang: "That’s good news! This error message tells you which Microsoft account the PSN ID is connected to. The solution is to sign in with the correct listed account. For example, in the image, you would sign in with the account MyOtherMSAccount where that “other account” is your other account name."

I would highly recommend checking all Microsoft accounts that you own, Scott. For your reference, you can check this link: https://help.minecraft.net/hc/en-us/articles/44...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.