Minecraft Playstation 5 unable to Login with Microsoft Account

ScavengerHR · Jan 5, 2023

I have a new PS5 Console. Bought and Downloaded Minecraft Deluxe Collection. When I start the Game and try to sign in with my Microsoft Account I can't. It says that my Microsoft Account is already linked to another PSN. I never had a PS4, only an PS3 and yes I did have Minecraft for PS3 but there was no Microsoft Log In.

My son also played on PS3 and he can sign in on the new PS5 but since he is 8 he is not allowed to buy stuff. I tried to Contact Playstation Support and Minecraft Support and both told me to contact Microsoft since it is a Microsoft Account issue.

I'm following the exact steps requested by the Game:

1. Click on the "Sign in with your Microsoft Account"

2. Scan the QR Code

3. Sign in to my MS Account

4. After I get the Sign In Confirmation in the WEB Browser on the Game Screen the Message appears that my MS Account is already linked to another PSN ID.

I deleted the Game and cleared all Gaming Data several times without success and my Son signs in without any issues.

:)

Georges C.

Good t knowl, thanks for the feedback.

ScavengerHR

Apparently the Problem solved it self.

None of the Support Teams Helped as I have received no confirmation from either Support Team that they where able to solve the issue.

What I did was I repeatedly tried to Log in and after 3 Hours I finally managed to Log In. Why and how it worked I have no clue. I checked https://microsoft.com/consent to see if I see the PSN Service - no it is not listed.

Shame, shame, shame ...

Georges C.

Hello again, As this forum is for public viewing and unfortunately, as independent consultants, we do not have access to some data or your account, so we are unable to carry out checks like this, the ideal thing is to contact Mojang and Sony/PS support.

Minecraft Support

https://help.minecraft.net/hc/en-us/requests/ne...

https://www.playstation.com/en-us/support/

ScavengerHR

Just tried. No Playstation, PSN or any thing related is not among them.

That's what bothering me. It's a all new PS5.

Things like that make Minecraft, Mojang and Microsoft look bad and it's a shame.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello ScavengerHR, if the game is showing this message then your account is connected to a Playstation ID.

Try logging in with your Microsoft accounts on the link below, you will see the services that are linked to your Microsoft account.

Microsoft Consent

https://microsoft.com/consent

Minecraft Playstation 5 unable to Login with Microsoft Account