Minecraft PE crashing on IOS

Tristan Green1 · Aug 14, 2023

So I tried to make a $2.99 purchase on my iPhone 13 but it was taking a while. I figured closing and reopening to try and remake the purchase would work, but I see that I have my 510 mine coins in the game but my bank was not charged. Now, after a few seconds of being logged into my Microsoft account in the game, it just closes down. Has anyone else experienced this? Is there possibly a way to get the mine coins removed or the transaction fully canceled?

:)

Fxpol

The best way would probably be to refund the purchase, but if you don't wanna do that then you can always delete and re download the game. Hope this helps!!

Mauro Sarlat

That is something strange and we are really sorry for this situation I will recommend to contact support for assistance and explain the situation:

https://support.xbox.com/

Thanks

e5da6263-9849-470a-a

Well that’s the issue here, I can’t refund the purchase because it never fully processed. It only partially processed and isn’t even in my purchase history

Mauro Sarlat

Hi Tristan *.

My name is Mauro and am glad to assist you.

We are sorry for the inconvenience.

If this was already charged you can request a refund click in the link below then sign in:

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

You can see what you are able to request for a refund under REQUEST AVAILABILITY.

MB5656

Hi, which version of Minecraft PC is this?

Windows 10 edition Beta?

Minecraft PE: Windows Phone?

Minecraft PE: android?

Minecraft PE: iOS?

and what is the error codes you get when trying to sign in?

Also do you have the Xbox app installed on your device?

Minecraft PE crashing on IOS