Minecraft on Switch and Mojang

For Minecraft on Nintendo Switch, Mojang is redirecting to Xbox Support so I think I'm in the right place?!

Hi SpirantChair669,

Thanks for reaching out to us in the forums for this issue. Are you able to log into your Microsoft account at
account.microsoft.com or
xbox.com successfully? Are you having issues connecting your Microsoft account for Minecraft on the Switch, or your Mojang (Minecraft) account?

If you're able to successfully log into your Microsoft account, but are having difficulty in getting your Minecraft/Mojang account to connect successfully, then I recommend that you reach out to Mojang Support so that they may further assist you with getting
connected.

Minecraft for Nintendo Switch FAQ

Mojang Support

I hope that this helps you out!

Hello Aunt,

As this is an issue for Minecraft on Nintendo Switch, you should contact directly Mojang (Minecraft developers) through this link : https://help.minecraft.net/hc/en-us/requests/new

I'm sorry to hear that you're having trouble with the steps I provided. I'm here to help you, so please don't worry. Here's a more detailed explanation of the steps you need to follow:

Go to the official Minecraft website and log in to your Mojang account. If you haven't created a Mojang account yet, you can do so by clicking on the "Register" button on the login page.

Once you have logged in to your Mojang account, click on the "Account" tab in the top-right corner of the screen.

Scroll down to the "Minecraft for Nintendo Switch" section and click on the "Redeem" button next to it.

You will be prompted to log in to your Nintendo account. Enter your Nintendo account details and click on "Sign in."

Once you have signed in to your Nintendo account, you will be redirected back to the Mojang website. Click on the "Redeem" button again to confirm that you want to redeem your free copy of Minecraft Bedrock Edition for Nintendo Switch.

You will then receive a confirmation message saying that your free copy of Minecraft Bedrock Edition has been added to your Nintendo account.

On your Nintendo Switch, go to the Nintendo eShop and search for "Minecraft." Select "Minecraft" from the search results and click on "Download" to download and install Minecraft Bedrock Edition on your Nintendo Switch.

For help with an issue on another console besides Xbox you could try their forums and help lines. Here is a link to Mojang help FAQ for your problem

Mojang Support