Minecraft on second PC install

Discus and support Minecraft on second PC install in XBoX Games and Apps to solve the problem; I recently purchased a new PC for my son and set him up with Microsoft account. I have purchased Minecraft and can clearly see it purchased and ready... Discussion in 'XBoX Games and Apps' started by Vinchenzzi, Mar 23, 2020.

  1. Vinchenzzi
    Vinchenzzi Guest

    Minecraft on second PC install


    I recently purchased a new PC for my son and set him up with Microsoft account. I have purchased Minecraft and can clearly see it purchased and ready for install on MY account. I invited my son to family plan or whatever Microsoft calls it and he confirmed.
    When I go onto site and look at devices, I see his device. when I go to store, it says you own this already, install on devices, I again, clearly see his CP but when I press install, NOTHING happens. I have waited on hold with support for hours and hours and
    other than one time with the chat feature, have got nowhere. I downloaded Xbox Console Companion and it does not identify game. I can log into my Microsoft account on same new computer ( sons PC) and play it under my account but I cant get it to download and
    stay on my sons ( same PC). I asked for a refund or a product key so I could just reinstall on his PC and be done with it, but since I bought it in August of 2019, the multi Billion dollar Microsoft doesn't want me to get one over on them. Any help or advice
    would be greatly appreciated as Microsoft is seriously lacking in the help department.

    :)
     
    Vinchenzzi, Mar 23, 2020
    #1
  2. XBF Ihssane Z Win User

    Minecraft on second PC

    Please try to check your game in the order history in this following website : Microsoft account | Home just to make sure that the purchase was through your account. However, if the game is in the account, I suggest to remove your account and add it back.
    In case the issue still persists, please contact our live support Contact us | Xbox Support
  3. Farscape247 Win User

    Minecraft on second PC

    open the store, click the three dots and select downloads and search in your history.
  4. WPAK Win User

    Minecraft on second PC

    Hi there,

    be sure to check that you are using the same account (in the store) as the account that bought the game on the old PC.

    A purchase usually is connected to an account.
  5. Patryk Pokorski Win User

    My account has been permanently suspended

    Just when I tried to log in to my 2nd Xbox account on PC, I get a message that this device is banned.



    As for the second one, I have Minecraft Premium installed and somehow I can't play it.
  6. SammyVS Win User

    Minecraft for Windows will not install properly on my second PC

    I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

    These steps can help you, give it a try.
    Check for updates on Windows Update, update everything including optional/additional updates.
    1. Logout from Xbox app and Microsoft Store app
    2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
    3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
    4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
    5. Restart your PC, log in to both apps and see if that solves the problem.

    Make sure you are logged in with the account that purchased the game on the Microsoft Store app and the game launcher as well.
Thema:

Minecraft on second PC install

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