minecraft on Ps5 will not connect to my Microsoft account.

Hello, Bella M. I’m Arturo.

I’m afraid to say, but according to the official Minecraft article I’m going to share below:

“As of March 15, 2023, please DO NOT unlink your MSA from your PlayStation account via the in-game menu. You will be unable to link it back if you do so.”, and in addition to that, “Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account.”

Reference link:
https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-FAQ

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

On Minecraft and Minecraft dungeons it says sign into Microsoft Account. I do it says to sigh into the account that’s already connected. And I did and it says the same thing to go back to the other account. I been trying since Christmas it’s impossible. I spend at lest 4 hours a day trying different ways to sign in on my ps5.

Hi there Shannon B.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues using Minecraft multiplayer.

Start Minecraft on the PS5.
Go to the main menu and select the “Sign in with a Microsoft Account” option.
Note the account details displayed. Ensure that this account matches the one you intend to use for multiplayer features.

Verify Your Microsoft Account Credentials:

Visit the Microsoft Account website on a computer or mobile device.
Log in with the credentials you think are correct.
Check the account details, such as your gamertag and email, to ensure they match those used in Minecraft on the PS5.

Change Minecraft Settings for Multiplayer
On PS5:

Open Minecraft Settings:

From the Minecraft main menu, go to “Settings.”

Access Privacy Settings:

Navigate to “Profile” and select “Manage Account” or “Privacy & Online Safety.”
You may be prompted to log in again. Use your Microsoft account details.

Adjust Multiplayer Settings:

Ensure the options for playing with others and participating in cross-platform play are enabled.
Set permissions for multiplayer games and communicate with others to “Allow” or adjust as needed for privacy.
Check for PS5 Restrictions:

Go to the PS5’s system settings.
Under “Users and Accounts,” navigate to “Parental Controls/Family Management.”
Ensure there are no restrictions that would prevent multiplayer gameplay.

On Other Platforms (if applicable):
Java Edition on PC:

Launch Minecraft and log in with your Microsoft account.
Go to “Options” and then “Multiplayer Settings.”
Adjust settings for visibility, chat options, and multiplayer preferences.

Bedrock Edition on Other Devices:

Open Minecraft and navigate to “Settings” from the main menu.
Select “Profile” and adjust your multiplayer settings accordingly.

Sync and Test Multiplayer Features
Cross-Platform Play:

Ensure that your daughter’s PS5 is connected to the internet and that Minecraft is up to date.
Invite friends through the “Friends” tab in the main menu by adding their gamertag or inviting them from your friend list.

Join a Server or World:

Test multiplayer by joining a server or another player’s world. Go to the “Play” tab, select “Servers,” and join one of the available servers.
Alternatively, you can join a friend’s world by selecting the “Friends” tab and choosing a world they are hosting.

If you’re facing account issues, make sure no other accounts are signed in on the PS5 that might conflict with your desired Microsoft account.
You might need to log out of other accounts and ensure only the correct one is signed in.

Ensure your internet connection is stable. A weak connection can cause issues with joining multiplayer games.
Restart your router and PS5 if you experience persistent connectivity issues.

Make sure both Minecraft and the PS5 system software are up to date. Sometimes, updates are required for multiplayer functionality.

If your Microsoft account is part of a family group, ensure that your account permissions allow for multiplayer gaming. Adjust these settings on the Microsoft Family Safety website if needed.
Double-check that no parental controls are blocking access to multiplayer features either on the PS5 or within the Minecraft settings.

I hope this helps.

I shall be here for your response. -Lumie

Hi Josef, I’m having the same issue however this is the first time I’ve got minecraft on any PlayStation, I’ve tried logging in to Minecraft on PS5 and it gives me the same message, there is only my account on my PS5 yet it says my Microsoft account is already linked to another PSN account, I do not have minecraft on PS4. I attempted to use a different Microsoft account but all I got was a signing in screen for 10 minutes so gave up.

(Edit: just installed minecraft on my ps4 with the same PSN account and also says the Microsoft account is linked to a different PSN account but Nintendo switch works fine so seems to be an issue with PlayStation minecraft)

Hello, I'm Felipe and I'm an independent Community Advisor, and I'll do my best to help you.

If you signed in with a new Microsoft account on your PS5, you will not be able to access your old Minecraft account that was linked to your previous Microsoft account.

To access your old Minecraft account, you will need to sign in to your PS5 with your old Microsoft account credentials. If you cannot remember your password, you can try to reset it using the Microsoft Account Recovery page.

If you are still unable to access your old Minecraft account, you may need to contact Minecraft support for further assistance. They may be able to help you recover your account or link your new Microsoft account to your old Minecraft account.