minecraft not showing in thier official website

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

swinto I'm so sorry you're having this issue with Minecraft.

If the game is showing up on Microsoft's website, can you check the Xbox app library on your PC to see if you can install it?

Here's how to do it:

Open the Xbox app on your PC.

Sign in with the same Microsoft account you used to redeem the game.

Click on "My Library" in the menu on the left.

Look for Minecraft in the list of games you own.

If it shows up, click "Install" to download it.

Please note that this is a public forum only. I will respond as soon as possible, and I apologize in advance for any delay in responding. I'm just a user trying to provide information and knowledge that may be useful to others. I'm not a Microsoft employee.

Best regards Tadeu

No i purchased it on the official minecraft website

hey, this website here might help you.

Please note this is not an official Microsoft website.

I had the same issue. Eventually I found out that on account.mircrosoft.com under "Devices" I had two devices representing the same PC. As I had upgraded my PC there was a device for the old PC and one for the new. Yet both were called the same. I deleted the old one & now I can login. No one else had found an answer to this issue (I searched a lot through the web). So I am posting it here

sorry for troubling but the same result occurs when i use a different device. Attempting to log in just makes me log in again