minecraft not opening on xbox one

we have open nat and minecraft on xbox one v. 1.9.0 still not working

Xbox One. Ive tried to open Netflix, Hulu, YouTube, and Minecraft. All get the same error message.

My Xbox one NAT is open. My friend played minecraft with an xbox player prior to us attempting to play. Could that mean its a different problem?

Hello LennonTheLemon,

Thank you for posting in the Microsoft Community,

To get started with cross-play for Minecraft today, you can follow these steps:

• For Xbox One users:
  
  • Ensure “Minecraft” is used, rather than the incompatible “Minecraft: Xbox One Edition.”
    
  • Open the Microsoft Store on Xbox One.
    
  • Select the Search title.
    
  • Type Minecraft.
    
  • Select Minecraft from the available titles.
    
  • Download Minecraft for Xbox One.
    
  • After completing the above steps, your Xbox One is primed for Minecraft cross-play with other systems.
    
• For Nintendo Switch users:
  
  • Ensure “Minecraft” is installed, rather than the incompatible “Minecraft: Nintendo Switch Edition.”
    
  • Open the Nintendo eShop.
    
  • Navigate to the Search tab.
    
  • Search for Minecraft.
    
  • Select Minecraft from the available titles.
    
  • Download Minecraft for Nintendo Switch.
    
  • Open Minecraft.
    
  • Select Sign In For Free when prompted to sign into your Microsoft account.
    
  • Navigate to https://aka.ms/remoteconnect on your PC or mobile.
    
  • Enter the unique code displayed on-screen.
    
  • Sign into your Microsoft account.
    
  • A confirmation screen will be displayed. Your Xbox Live profile will appear on your Nintendo Switch shortly after.
    
  • Select Let’s Play to complete the process
    

Please see:

How to Play Minecraft: Bedrock Edition Multiplayer | Minecraft Help

Minecraft Dungeons Multiplayer and Cross-Platform Play | Minecraft Help

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

My friends and I are playing on the widows version of Minecraft, not java. And I don’t know about their NAT, but I’m sure its open

Please make sure everyone is on the same Minecraft..

Not Xbox version or anything ike that. Just Minecraft.

The new one is cross platform