Minecraft Minecoins Refund

ItsCoachJesse · Mar 25, 2025 at 2:33 AM

My son purchased 4 items using minecoins in the last 14 days. Because the account is shared by multiple people in the family, he is supposed to get permission before doing so. In this instance, he did not ask for permission. We would like to get a refund of those minecoins, if possible. Those downloads can be deleted from the account. Asking Microsoft support has lead nowhere so far. Thank you for any assistance you can provide.

:)

Gerardo CG

Hi there ScottBridges2, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

Please note that from the Microsoft side, you can only request a refund for the purchase of Minecoins. However, in this situation, since you only want to request a refund for the purchase of the world you made with Minecoins to get your Minecoins back, it will be necessary for you to contact Minecraft Support directly. They are the ones responsible for managing these in-game internal purchases with Minecoins and are also in charge of refunds for such purchases.

You can contact Minecraft Support through the following link:

https://help.minecraft.net/hc/requests/new

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

It is important that you clarify to them that you do not want to refund the purchase of your Minecoins but rather want them to refund the Minecoins you used to buy a world within the in-game store because it is not functioning correctly.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

SmartLace1968

Hi there! This is Virginia O.

I understand that you want to get a refund for minecoins.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Minecoins is the currency used to complete an in-game purchase in Minecraft and only the game developer has the access when it comes to any in-game transactions on the account.

To set your expectations properly, Minecoins that have already been spent in-game are generally non-refundable. Once they are used to purchase digital content, the transaction is considered final.

You can reach out to Minecraft Support: https://help.minecraft.net/hc/en-us/request/new... by submitting a ticket to them and explain your situation.

Provide as much detail as possible that they needed regarding your concern and request.

Thank you for your cooperation.

Asher Martinez

But I used a minecoins code for the minecoins, if I request a refund I'll get nothing because it was 0$

samyoonun

hi Ricardo, we purchased the Minecoin gift cards from Target - we've never had issues with these before though. they are Microsoft branded: "Minecraft Minecoins, 3500 In-Game Currency, Buy skins, textures, & worlds, Android | iOS | Nintendo Switch | Xbox One | Win 10, Minecraft Minecoins Pack - 3500 coins" we bought three separate cards and our Target receipt shows three distinct download codes on the receipt. we've never had this issue before. if we can't redeem them, we can't get his birthday money back as they are not refundable. : (

Belle B

Hi Kristan

If you bought it through Marketplace then they must be a Marketplace partner. You might need to send feedback to Mojang directly by going here: https://support.xbox.com/help/games-apps/game-t... and click "Get help with Minecraft on different devices" and click "Submit a request".

However, there's no way to reverse minecoins once you purchased it on Marketplace thus, you can process a refund by going to xbox.com/refunds for the minecoins you bought and if it's not listed, you can use the refund form here: https://support.xbox.com/en-US/forms/request-a-... to manually request a refund.

Minecraft Minecoins Refund