minecraft minecoins not transfering

Hello Mommabee0214,

Thank you for posting in the Microsoft Community.

I understand that you want to transfer Minecoins from a Microsoft account to a Minecraft account on a Nintendo Switch. Unfortunately, this is not possible at the moment. Minecoins are tied to the platform where they were purchased and cannot be transferred across different devices or accounts. You can only use Minecoins on the same platform and account where you bought them.

Please see: Minecraft Marketplace FAQ | Xbox Support

We apologize for any inconvenience this may cause you. If you have any other questions or concerns, please feel free to reach out to us again. Have a great day!

Hello Solo_Note77,

Are you able to play Minecraft with the disc you own? Is it currently in your Xbox as you purchased the Minecoins? If you can play the game, the minecoins should be in there.

Here are some frequently asked questions about Minecoins: Redeem Minecoins | Minecraft

Hello JellyVan,

Thanks for reaching out to the forums. We see you have question on Minecoins. Here is a

Minecraft site that will give you the answers you are seeking. Basically Minecoins are in game currency for Minecraft to purchase worlds, outfits etc.

Thanks,

Brad

Hi i am a minecraft p,ayer i redeamed my minecoins online and are saved on my microsoft account but instead of minecoins there are tokens what are tokens and where did my minecoins go playstation support couldent help and it was the same with minecraft support

i mean player spelling mistake

Hi Ellie_sweetie,

We appreciate you for bringing this up to Xbox Community Forum.

We understand the inconvenience caused. As per description, the Minecoins of you daughter was erroneously redeemed to your husband's account who is the family admin. Let us check on this together and sort this out to assist your concern.

As of the moment, nothing can be transferred between accounts and vendors usually do not refund gift cards once redeemed. Redeem Minecoins & Minecoin FAQ | Minecraft.

The best option to your situation now is to buy digital gift from Minecraft using the Minecoins and gift it to your daughter. Refer to this link How to Digitally Gift Minecraft: Java & Bedrock Edition for PC – Home.





Another helpful article here. What are Minecoins in Minecraft and how to buy them? (sportskeeda.com)

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community