Minecraft Minecoins not appearing after redeeming a code

Taveren37 · Feb 19, 2019

Hello,

today I bought a Minecraft Minecoins code and after I redeemed the code on xbox.com, minecoins didn't appear in the minecraft store. First time I redeemed a code I had to wait about 10 minutes and then the minecoins appeared in game, but when I bought the
other code, the coins didn't appear even after half an hour. I checked the country of the gift code before buying it and it matched with my country so that shouldn't be a problem. What can I do to make coins appear?

:)

Fancygamer · Mar 25, 2021

Hello,

Same problem on me. Last night, I purchased Minecraft Master collection with 1,000 minecoins pack on Microsoft store. In game, 0 minecoin showing.
I am waiting but not appearing 1,000 minecoins. I checked the mail also not receive the redeem code. Please help me with this issue.
25.March.2021

Thanks advance,

Taveren37

Thx, restarting the device helped

XBF Jasmine Z

Hi Taveren,

Thanks for reaching out to us here on the Forums!

If you purchased on your Windows 10 device:

Sign in at
account.microsoft.com and check your recent purchases.
If you see a completed purchase, restart your device as it may need to be updated.
If you have another Windows 10 or Pocket Edition device, sign in on that device to see if your purchase appears there.
- If the purchase appears, there may be a problem on your device. Make sure that you’re signed in with the same account used to complete the purchase.
- If the purchase doesn’t appear, contact
  Xbox Support.

Additional support:

If you purchased from Apple Store (iPhone or iPad), go to the
iTunes Store.
If you purchased from Google Play Store (Android), go to the
Google Play Store.
If you purchased from Kindle Fire or Kindle Fire TV, go to the
Amazon Store.

Also, please make sure the correct account is signed in that completed the purchase.

I hope this helps

GauntAthlete910

Last year on february 9th, I redeemed a code for 700 Minecoins as it came with my retail copy of Minecraft and I still never got it.

XBF - Hayabusa

Hello Solo_Note77,

Are you able to play Minecraft with the disc you own? Is it currently in your Xbox as you purchased the Minecoins? If you can play the game, the minecoins should be in there.

Here are some frequently asked questions about Minecoins: Redeem Minecoins | Minecraft

Gerardo CG

Hi there Heather, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

If you received the code from Microsoft Rewards, you must redeem it through the following link:

https://account.microsoft.com/billing/redeem

Before redeeming it, please make sure you are signed in with the same Microsoft account that you use on your Nintendo Switch for playing Minecraft.

Once you have redeemed your Minecoins code through the provided website, the Minecoins should appear in your Minecraft for Nintendo Switch. They will be available on any device from which you run the game using that same Microsoft account.

I hope this helps and if you have further questions please let me know.

Best regards.

Minecraft Minecoins not appearing after redeeming a code