Minecraft minecoins and purchases gone

Discus and support Minecraft minecoins and purchases gone in XBoX Games and Apps to solve the problem; I have Minecraft on the Nintendo Switch and purchased 4380 minecoins. I bought the toystory mashup through the marketplace and still had a lot of... Discussion in 'XBoX Games and Apps' started by RavenClaw21, Jun 15, 2020.

  1. RavenClaw21
    RavenClaw21 Guest

    Minecraft minecoins and purchases gone


    I have Minecraft on the Nintendo Switch and purchased 4380 minecoins. I bought the toystory mashup through the marketplace and still had a lot of remainder of coins but now shows i have 0 and the pack now says “This pack is missing!”. Can someone help
    me get my coins and purchases back or a refund?

    :)
     
    RavenClaw21, Jun 15, 2020
    #1
  2. David Biehl Win User

    minecraft iOS purchases missing.

    we purchased minecoins through the apple store, and then used the minecoins to purchase the minecraft assets. i have a ios purchase history of buying minecoins ... but no history of assets bought with the minecoins. nor can i seem to restore said purchases.
    thats a huge problem! why cant i see this on my account?

    needless to say, we will not be making any more purchases. ever since microsoft integrated minecraft with xbox live the experience has gone downhill.
  3. RavenClaw21 Win User

    Minecraft minecoins and purchases gone

    We cant help with a nintendo question
    This is not a Nintendo Question. The Minecraft game is owned by Microsoft. Your own game tells you on the startup screen to Link your Microsoft Account in order to preserve purchases from the Marketplace. I did that. I had 4000+ Minecoins (digital currency
    directly related to Minecraft) and texture packs in the marketplace inventory. When I created and linked the Microsoft account, my Minecoins and purchases are no longer there. So there has been some kind of disconnect between Minecraft and the Microsoft
    account. The Marketplace for Minecraft is not called "Nintendo Marketplace".
  4. Virtumin Win User

    Minecraft minecoins and purchases gone

    We cant help with a nintendo question
  5. RavenClaw21 Win User

    Minecraft minecoins and purchases gone

    I contacted Nintendo Support, they are very quick to respond to any questions customers have and said to me that this is not a Nintendo Issue but a Minecraft one because they are the ones that are able to see Minecoins and marketplace purchases. There
    is some bug in the marketplace which is not being taken care of while customers who have spent money are being ignored!
  6. DealingCactus37 Win User

    Minecraft minecoins and purchases gone

    If the previous liink didn't help then hopefully this will

    https://help.minecraft.net/hc/en-us/requests/new
Thema:

Minecraft minecoins and purchases gone

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