Minecraft Minecoins and packs disappearing and showing up on other account in microsoft family

BennettAbbey · Aug 14, 2020

I was playing minecraft and my younger brother needed help for something, i can't recall exactly what. I signed out of my minecraft bedrock edition account from the xbox gamebar and signed into his account, also from the gamebar. I believe that he fixed
the problem from the ipad he was playing on, so i signed back into my account from the gamebar, but when i went to the minecraft marketplace all of my minecoins, skins, and packs were gone. I checked my brothers marketplace and he had all of the missing items
from my marketplace inventory, but all of his marketplace stuff was gone without a trace. P.S. we are both in the same microsoft family, if that helps

:)

dlynch4

I am running into the same issue with missing minecoins from the starter pack as well. The only reason the starter pack was purchased was to get a few minecoins to start and they do not show up in the account. The same steps that lindros2 has followed
have been attempted as well with no luck.

Lucas Lauer

Hello, OakAlmond41. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Were these 700 minecoins from the Minecraft Starter Pack?

Is the order showing as completed on your Microsoft account?

https://account.microsoft.com/billing/orders

RavenClaw21

We cant help with a nintendo question

This is not a Nintendo Question. The Minecraft game is owned by Microsoft. Your own game tells you on the startup screen to Link your Microsoft Account in order to preserve purchases from the Marketplace. I did that. I had 4000+ Minecoins (digital currency
directly related to Minecraft) and texture packs in the marketplace inventory. When I created and linked the Microsoft account, my Minecoins and purchases are no longer there. So there has been some kind of disconnect between Minecraft and the Microsoft
account. The Marketplace for Minecraft is not called "Nintendo Marketplace".

olLMNTRXlo

Hi Ultimate Minecraft BOSS.

You should try to check other webpages like this one

https://www.eneba.com/es/xbox-minec...bifr3Opa8o6o8LoJvqnaVF96mZId_egRoCIkAQAvD_BwE

They are very reliable, also i have the same problem, i couldnt buy any minecoins even in the microsoft store but i found on internet a lot of webpages with good offers in minecoins.

Hope it has been usefull

Darhyl Amizola

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

Since you have mentioned that you have successfully redeemed your 330 minecoins from Microsoft Rewards, kindly confirm if it shows successful on your account by signing on account.microsoft.com > go to Payment and billing > Order history > select the date of range when you redeemed your Minecoins.

Once you have confirmed that the Minecoins from Rewards are showing up on your Microsoft account, log in to Minecraft using the same Microsoft account > go to the marketplace and check if the Minecoins are showing up on your Minecraft account.

You may also check this link for reference:

https://answers.microsoft.com/thread/ce5c22c8-b1d4-4511-999a-e263f821e6a2

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Minecraft Minecoins and packs disappearing and showing up on other account in microsoft family