Minecraft migration game lost

Katling28 · May 19, 2022

I bought minecraft with my email address that I use now, I migrated and now my game is missing. My old username which I use to play minecraft with shows up on the Xbox.

I am really dissatisfied, I want access to the game I purchased.

:)

Tezzarrific

if you cannot access your microsoft account and have 2fa active then they are right all is lost, and as the microsoft account is the account that minecraft migrated too you have now lost minecraft if you cannot access the microsoft account.

Lucas Lauer

Hello, Katling28. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

What Minecraft are you playing? You're playing on Xbox, right?

On the email that you used for the migration, did you receive the confirmation email about the migration?

Waiting for your answers so I can better assist you.

Katling28

uninstall and reinstall was the first thing I tried. All I get is the play demo on the launcher. I will try the 7/8 launcher. On Xbox my sign in does show my gamer tag that I used for minecraft so I take it that it migrated properly.

Lucas Lauer

Do you have the Java Version or the Minecraft for Windows version?

Did you purchase it from the Xbox Store?

Katling28

i play Minecraft on the PC .

I did get a confirmation email on the migration.

Minecraft migration game lost