Minecraft Microsoft account error

Hi George! I'll be happy to assist you here.

Please be informed that there is a Minecraft/Mojang account migration to a Microsoft account. Have you already migrated your Minecraft account to a Microsoft account? If so, your Minecraft account and Microsoft account are linked as one already.

What just happened when you proceed with it? Are you getting any error message or error code?

Hello FireBird1170,

Thank you for contacting the Xbox Support forums. I understand there was an error during the account migration process between your Minecraft account and Microsoft account. With migration errors, it is common for the game client not to recognize your purchased license. This can be resolved once the migration error is found.

To best assist, please view How to Migrate a Legacy Minecraft Account to a Microsoft Account to ensure no steps were left out during the migration process. If you have already followed through with the full process and are still being met with an error, please open a ticket with the Minecraft Support Team. You may do so by visiting: Minecraft Support - Contact Us.

Thank you,

-Tali

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account.

Note: Since you mentioned that the Microsoft account you migrated to was already associated with an Xbox Live account, Microsoft accounts and Xbox accounts are actually one and the same.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to do a try and error to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased for you to regain access to your Minecraft account.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

From there, check if you have any Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Si e verificato un errore durante la connessione al tuo account microsoft

[Edit - Translation] - PROBLEMS WITH ACCESS TO MICROSOFT ACCOUNT ON MINECRAFT PS4

This is not the first time I've signed into my Microsoft account for minecraft or Nintendo switch. I have tried multiple wifi connections, and the only error code it gives me is error code 500 and says xbox live cannot complete this request. I am able to log into my Microsoft account on the regular Microsoft website, just doesn't work for the website to connect it to my minecraft for nintendo switch