Minecraft Masters will not download

For in-game issues contact the game's dev Mojang or post in their support forums. This way you will get better support with your issue.

Hi kevintheradioguy,

Thanks for getting back to us.

Do you mind trying any of these two things?

First, try installing Minecraft Launcher on Microsoft Store and ensure you are signed in to the account you purchased the Minecraft for Windows Master Collection. This version could be available on the Launcher.

Otherwise, you may want to download the available version of Minecraft that matches your current device. Please check this link and install Minecraft - Download Minecraft & Server Software | Minecraft.

In any case, the versions of Minecraft did not match to Minecraft for Windows Master Collection please let us know by replying here so we can check further about this concern.

Regards,

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

You’re correct that you don’t need to buy the game again if you will install it on a new Windows device using the same Microsoft account.

Can you please sign in to https://account.microsoft.com/billing/orders and then check if you can see the order transaction for the game stated as “completed”? Once confirmed, make sure that you’re sign in on the correct account both on Microsoft Store App and Xbox App.

Ok understood

One last question, when I am going to buy the digital download I see

- Minecraft Starter Collection: Started pack and minecoins

- Minecraft Master Collection: Started pack, Creator Pack and minecoins

- Minecraft Xbox One: It is requiere the Better together update

I believe all them are the new version, but the last one, the cheaper, oes it include the Aquatic Update?

Thank you

Minecraft achievements are pretty easy to get

Halo master chief collection there is hundreds of achievements