Minecraft Marketplace Minecoin Refund?

Ro1372 · Jul 4, 2023

I accidentally bought something with mine coins on the minecraft marketplace. Is there a way to get my mine coins back?? Really frustrated since it was a lot of coins I’d saved, and they’re gone with an accidental click of a button. Thanks.

:)

Belle B

Hi Kristan

If you bought it through Marketplace then they must be a Marketplace partner. You might need to send feedback to Mojang directly by going here: https://support.xbox.com/help/games-apps/game-t... and click "Get help with Minecraft on different devices" and click "Submit a request".

However, there's no way to reverse minecoins once you purchased it on Marketplace thus, you can process a refund by going to xbox.com/refunds for the minecoins you bought and if it's not listed, you can use the refund form here: https://support.xbox.com/en-US/forms/request-a-... to manually request a refund.

DeniqL

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Unfortunately All Minecraft Coin purchases are final. However You may get a refund depending on the circumstances.

For Microsoft Store purchases, check the Digital Game Purchase Refund Terms to see if your game or content is eligible for a refund. For more info, see:

https://support.xbox.com/en-US/help/subscriptio...

If you believe that your Microsoft Store purchase is eligible for a refund, see:

https://support.xbox.com/en-US/help/subscriptio...

bowski477

There are no mods on the Xbox version of minecraft. Are you talking about skins and texture packs? Are you trying to purchase in the Xbox Marketplace or the Minecraft marketplace with minecoins?

Tomm_A

Hello Darcy,

Greetings!

Thank you for posting in Microsoft Community.

It seems that your query is related to Minecoins. Let us help you by providing the needed information for your concern.

Minecoins are a type of currency that you can use to buy content from the Minecraft Marketplace, such as skin packs, texture packs, worlds, and mash-up packs. There are different ways to get help with minecoins, depending on what kind of issue you have. Here are some common scenarios and solutions:

If you want to know how to get minecoins, you can either buy them with real money from the Minecraft Marketplace or earn them for free by completing quests, redeeming promotions, taking surveys, or checking for giveaways.

If you have a problem with your minecoin balance, such as not receiving minecoins after a purchase or losing minecoins after a refund, you can contact Minecraft Customer Service at the Minecraft Help Center and submit a request. Submit a request – Home (minecraft.net)

If you have a question or feedback about the content you bought with minecoins, such as how to use it, how to rate it, or how to report it, you can visit the Minecraft Marketplace FAQ for more information. See: Minecraft Marketplace FAQ | Minecraft Help

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

ThisGameIsSucky

According to this article, all sales for Minecoins regardless of platform are final.

https://help.minecraft.net/hc/en-us/articles/360035130471-Minecraft-Marketplace-Issues

So, you're advised to check out this FAQ over the mInecraft Marketplace for issue regarding it if anything is broken, not displaying correctly, or otherwise 'bothersome.'

https://beta.support.xbox.com/help/games-apps/game-titles/minecraft-marketplace-faq

Though most digital currency purchases aren't refundable... you can try nevertheless...

https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

Minecraft Marketplace Minecoin Refund?