Minecraft Marketplace Issue on Bedrock Edition

Small Update: I found a way to fix the problem.
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If it's only Minecraft it means that it is the Minecraft Bedrock Edition that is for Xbox only, the license of Minecraft Bedrock for PC is a different license. This is why we're experiencing the issue, xTCN123x.

I found the problem. On the Microsoft Store, it was for Xbox One, not Bedrock edition. On the Minecraft Marketplace, it says I need to purchase it again. However, I still cant refund it

Hi Catherine,

Thank you for posting in Microsoft Xbox Community. I understand that your daughter wants to change the look of her character in Minecraft Bedrock edition.

Here is how to equip new items to your character in the dressing room.

Note: The Dressing Room is exclusive to Minecraft: Bedrock Edition.

How to use the Dressing Room in Minecraft

Character creator items

If you are looking to add character creator items to your Minecraft character, follow these steps:

Start Minecraft: Bedrock Edition. 

Select Dressing Room. 

Select the character slot you want to edit or a new one. 

Select Edit Character. 

Open the Body or Style tab. 

Find the item in the proper section. 

Click Equip.

How to equip classic skins in Minecraft: Bedrock Edition

If you instead want to use a classic skin from something you purchased in the Marketplace, do the following:

Start Minecraft: Bedrock Edition.

Select Dressing Room.

Select the character slot you want to change the skin of or a new one.

Select Edit Character.

Select Classic Skins on the left bar.

Browse through and select the skin you want to use.

Click Equip.

Note: Classic skins cannot be customized with character creator items.

If you're still experiencing issues, go into the game settings, log out of your Minecraft account, and then log back in to resync your account.

Regards,

Alvaro

The issue here is related to platform licensing differences, Minecraft Bedrock Edition on mobile (tablet) and Bedrock Edition on Windows PC are technically separate purchases, even though they’re both part of the Bedrock ecosystem.

If you want to play on both devices, you’ll need to purchase Minecraft for Windows separately.