Minecraft log in help

Hi Tabitha,

My name is Aileen, and I’m an Xbox Expert and an Xbox user myself. I’m really sorry you’re going through this. I’ve been in the same spot before, and I know how stressful it is when you can’t access your game because of account issues. Just a reminder, this is a public forum, and I’m not able to access or change accounts, but I’ll do my best to help with the info available.

If you can’t figure out the Microsoft account linked to your PlayStation (PSN) for Minecraft, unfortunately, there’s no official tool or page that shows that specific connection. Microsoft doesn’t currently allow users to check which Microsoft account is linked to a PSN ID from the Minecraft.net profile or from the Microsoft account settings.

Here’s what you can try instead:

If you have access to any old emails you may have used, try logging into https://account.microsoft.com with them one by one and check if Minecraft or Xbox activity shows up under the "Privacy" tab or the "Your Info" section.

If Minecraft was linked to your Microsoft account, you may see a gamertag at https://account.xbox.com once you’re signed in. That’s a hint it could be the right account.

If you ever used the Minecraft Help form, search your emails for "Mojang" or "Minecraft"; you might find a message tied to the right account.

If you can’t recover the correct email address and you're locked out, your best bet is to contact Minecraft Support through this form:

https://help.minecraft.net/hc/requests/new

Choose “Minecraft for PlayStation” and explain your situation clearly. Include your PSN ID and let them know you can’t remember which Microsoft account was used.

I hope this helps.

Please let me know if you need any further assistance. Looking forward to your response.

Thank you!

Aileen

I tried everything from changing networks, restarting my router, and still nothing!

Hello Smeagle1243,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
Smeagle1243!

Try uninstalling your minecraft and reinstalling it

I have the same problem I changed the network but it wont do it.