Minecraft license lost after account migration

Tried removing and reinstalling, still doesn't work

Also tried on a new computer, still shows demo

Hi Christopher,

That seems to have fixed it. Am using the Windows 7/8 Java launcher and had it on 2 PC's that I use for playing (one for LAN/desktop and one on my Surface PRO). Reinstalling the launcher didn't fix it but logoff/login fixed on both. Thank you kindly for the help!!!

-M

Hi there Max welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. Well try this!

If you have any other Launcher on your computer other than the one found on Mojang's official website you must first do the following:

1 - Delete the Launchers that exist on your computer that are not official Mojang;

2 - Restart your computer;

3 - Download the original software again and install:

https://www.minecraft.net/en-us/download

If you don't have another Launcher on your computer or have already deleted:

1 - Open Minecraft Laucher;

2 - If you are already logged in, click on your image and Gamertag in the upper left corner of the screen and then on "Logout";

3 - If you are already logged out or not logged in to your account, delete all accounts registered in Launcher by clicking on the "X" next to each account;

4 - In Minecraft Launcher, enter the email and password of your Microsoft account!

Good day!



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Thank you for your understanding.


Respectfully,



Microsoft Community Moderator

Hello Mathäus,my name is Marvina, I will be happy to help you.

I'm very sorry to hear that your Minecraft license was not migrated. I also had that kind of problem and I was able to solve it in the following way.

There are some steps you can follow to try to recover it:

Check your purchase history. If you purchased Minecraft through the Microsoft Store, you can check your purchase history to see if there is a record of your purchase.

If you find a record of your purchase, you can try contacting Microsoft support for help recovering your license.

Contact the original seller.

If you purchased Minecraft through a third-party seller, such as a retailer or game store, you can try contacting the original seller for help recovering your license.

Try resetting your Mojang password. If you've forgotten your Mojang password, you can reset it by following the instructions on the Minecraft help page.

Once you've reset your password, you can try logging into your Minecraft account and see if your license has been migrated.

If you have tried all of these steps and still cannot recover your license, you can contact Mojang support. They can help you solve the problem.

Source: https://support.xbox.com/help/games-apps/game-titles/mojang-to-microsoft-account-migration-faq

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.