Minecraft launcher telling me I don't own bedrock

Discus and support Minecraft launcher telling me I don't own bedrock in XBoX Games and Apps to solve the problem; Ever since bedrock and java were sold together, my computer has been saying that I don't own bedrock edition, and now, it's saying that I can't even... Discussion in 'XBoX Games and Apps' started by TomahawkFL, Jul 3, 2022.

  1. TomahawkFL
    TomahawkFL Guest

    Minecraft launcher telling me I don't own bedrock


    Ever since bedrock and java were sold together, my computer has been saying that I don't own bedrock edition, and now, it's saying that I can't even play the free trial without Xbox LIVE gold.

    :)
     
    TomahawkFL, Jul 3, 2022
    #1
  2. Lucas Lauer Win User

    Minecraft launcher telling me I don't own bedrock

    Hello, TomahawkFL. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    You purchased Minecraft for Windows from the Microsoft Store, right? Is the purchase showing on your order history?

    https://account.microsoft.com/billing/orders

    If it is, please try to uninstall and install both Minecraft for Windows and the Minecraft launcher. If it still does not work, please let me know so we can proceed troubleshooting this issue.
  3. Fu Long Tay Win User

    Minecraft Java → Bedrock Redemption is not working

    Same issue here, I own Minecraft Java Edition but I am unable to even access the page on the Microsoft Store to get the bedrock edition and the launcher just tells me incompatible with launcher
  4. Raiven Martin Win User

    Minecraft launcher telling me I don't own bedrock when I do.

    I tried to email them, but they dont respond. Thank you.
  5. Kimmy_24 Win User

    Minecraft launcher telling me I don't own bedrock when I do.

    Hi, Raiven. I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

    Did you purchase the game through MS store or through Minecraft.net?

    If it's through MS store, kindly double check your transaction thru https://account.microsoft.com/billing/orders to make sure that you're on the right account where it was purchased then sign out/in from the MS store to refresh your game entitlement. Open the Microsoft Store, then click on the profile picture in the top right corner. A pop-up box will appear allowing you to sign out then once signed out, kindly sign in again using the account that has the game.
  6. Raiven Martin Win User

    Minecraft launcher telling me I don't own bedrock when I do.

    Thank you. I will wait for them to reply. Have a good day.
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Minecraft launcher telling me I don't own bedrock

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