Minecraft launcher (NEW)

Hello,

By installer do you mean the Minecraft Launcher is not installing Java? Can you confirm that you are using the new launcher and not the old one? Uninstalling the Old Minecraft Unified Launcher – Home

Thank you,

Hi there Hayden Y.

I am Lumie and I would love to assist you today.

I am so sorry you are having issues logging into your account.

Clear Cached Credentials

Clearing the cached credentials can stop the automatic sign-in process.

Windows:

Open Credential Manager:

Press Windows Key + S and type "Credential Manager".
Open Credential Manager.

Remove Minecraft Credentials:

Select "Windows Credentials".
Look for any entries related to Minecraft or the Minecraft Launcher.
Click on them and select "Remove".

MacOS:

Open Keychain Access:

Use Spotlight (Command + Space) and type "Keychain Access".
Open Keychain Access.
Delete Minecraft Entries:

In the left pane, select "Login" and "All Items".
Search for any entries related to Minecraft or the Minecraft Launcher.
Right-click and delete them.

Reset Minecraft Launcher
Resetting the Minecraft Launcher can sometimes clear out any problematic settings or cached data.

Windows:
Reset Minecraft Launcher:
Press Windows Key + I to open Settings.
Go to "Apps" and find Minecraft Launcher.
Click on it and select "Advanced options".
Scroll down and click "Reset".

MacOS:
Delete Preference Files:
Open Finder and press Command + Shift + G.
Type ~/Library/Application Support and press Enter.
Find the Minecraft folder and delete it or move it to a backup location.

Modify the Launcher Profile Manually
Manually editing or deleting the profile used by the launcher might force it to prompt for new credentials.

Windows:

Access Minecraft Directory:

Press Windows Key + R, type %appdata%\.minecraft, and press Enter.
Edit or Delete Profiles:

Find the launcher_profiles.json file.
Open it with a text editor like Notepad.
Look for the account details and either modify or delete the relevant sections.
Alternatively, you can delete the entire launcher_profiles.json file (the launcher will recreate it).

MacOS:
Access Minecraft Directory:

Open Finder, press Command + Shift + G, and go to ~/Library/Application Support/minecraft.

Edit or Delete Profiles:

Locate the launcher_profiles.json file.
Open it with a text editor.
Modify or delete the relevant account sections.
Or delete the launcher_profiles.json file.

Reinstall Minecraft Launcher
If the above steps do not work, reinstalling the Minecraft Launcher can resolve many issues.

Windows:
Uninstall Minecraft Launcher:

Press Windows Key + I to open Settings.
Go to "Apps" and uninstall Minecraft Launcher.
Reinstall Minecraft Launcher:

Download the latest version of the Minecraft Launcher from the official Minecraft website and install it.
MacOS:
Uninstall Minecraft Launcher:

Open Finder, go to Applications, and drag the Minecraft Launcher to the Trash.
Empty the Trash.

Reinstall Minecraft Launcher:

Download the latest version of the Minecraft Launcher from the official Minecraft website and install it.

Create a New Windows User Profile
Sometimes, user-specific data can cause issues. Creating a new Windows user profile can help bypass these problems.

Windows:
Create a New User:

Press Windows Key + I to open Settings.
Go to "Accounts" > "Family & other users".
Click "Add someone else to this PC".
Follow the prompts to create a new user.
Log in with the New User:

Log out of your current account and log in with the new user account.
Install and run the Minecraft Launcher from the new account.

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

Hi AndreaSteinbach! My name is Ricardo an independent advisor ready to help you with this situation!

This links contains the needed information about all question with the new launcher

https://help.minecraft.net/hc/en-us/articles/44...

In regards of the payment part

If I already own one or more of the games on the Microsoft Store, can I use the new Launcher?

Yes! It’s been designed to consolidate all your existing and future Minecraft games in one place. Just click on the link above to download the new Launcher and get mining.



Is the Minecraft Launcher for Windows free?

The launcher itself is free, but you will need to purchase the games individually in order to play them.



Does the Minecraft Launcher for Windows automatically give me access to all games?

No, you still need to purchase each game individually. You can also subscribe to Xbox Game Pass for PC or Xbox Game Pass Ultimate to gain access to Minecraft: Java Edition, Minecraft for Windows(Bedrock Edition), and Minecraft Dungeons.

As I said, i redeemed it with the same account. It could be the new minecraft launcher

Then I recommend contacting Mojang! https://help.minecraft.net/hc/en-us/requests/new