Minecraft Launcher issues with connecting to services

PopculturePanda · Feb 11, 2022

Hello!

I was playing Minecraft online, logged off for the night and when I came back earlier today this afternoon my launcher was stuck in the load Demo mode and had the can't connect to Minecraft services error. My internet is fine, there is no issue with the firewall.
I have also logged in and out, uninstalled the launcher and installed it again too with no luck.

I am able to log on to the Microsoft account website as well and the Minecraft website fine and it says I own the game too
so I don't know why the launcher is acting as if I do not. I emailed support and verified I own the game, and that I migrated my account last year and they told me just to wait and see if it resolves itself but have had no luck.

Has anyone else had this issue? The support person said many are having this issue at the moment but I don't see any help for it
besides being told to wait and it never gets fixed.

:)

XBF - Staniel

Greetings PopculturePanda,

Sorry to hear about your frustrations with Minecraft. Let's see if we can help!

There was a reported service outage for Minecraft this last weekend starting on Friday that might have been the source of the issue you're having. Please let me know if that is still the case and I will investigate further.

As for being stuck in Demo mode, this is usually linked to an issue with what account is logged into the launcher/game. I would recommend verifying that your logged in with your appropriate Microsoft account that the license was transferred to when you completed the migration. If you believe all the information is correct, then please contact Mojang support here so they can investigate.

Hope this helps and happy gaming.

Pomcake

I did. Now it's added, and detects that I am connected with it. But Minecraft Launcher still fails to connect to services.

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues with Minecraft launcher shows no connection to the Internet.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

First is to verify your account owns minecraft. Please make sure that you are signed into the Microsoft account you used to purchase Minecraft. You can check your purchase history on the Microsoft Account Services page: https://account.microsoft.com/services to verify that the game is listed.

Once verified that you owned the game, please restart your modem/router in order for the device network to refresh.

And then sign out and sign in. Kindly sign out of your Microsoft account in the Minecraft launcher.

Close the launcher completely.

Sign back in with your Microsoft account and check if the game is recognized.

Next is clear your Minecraft launcher cache because this can help resolve any corrupted files that might be causing the issue.

Then uninstall the Minecraft launcher and reinstall it from the official Minecraft website. This will help resolve issues with the launcher.

I hope that this will help you have a working Minecraft Launcher.

Thank you for your cooperation.

RayvenDragon

After looking over both of those links, neither lead me to a solution, and both include everything I've already attempted. It just seems like nothing has changed to fix this issue on Microsoft's side, and no fix or solution has arisen on the consumer's side that I've been able to find. I guess I'm inevitably stuck having to fully purchase both games through the Launcher at full price since any time I click "Play with Game Pass for PC" it automatically takes me to the webpage to subscribe to Game Pass for PC, even though I have Ultimate. Neither version through the Launcher gives me a button to just play, only "Buy Now", or "Play Demo".

Jesse E'

Sorry for the inconvenience. Hopefully a fix for this will be released soon.

Minecraft Launcher issues with connecting to services