Minecraft launcher is saying I don't own the game but I found the receipt in my email

Jasper Wensnahan · Aug 1, 2023

I wanted to play minecraft again and I figured out how to get the new launcher working but now it says I don't own the Java edition. I went in my email and found the receipt from when I bought it in 2018.

:)

Jasper Wensnahan

I am signed in with the same email.

Zahir_Ramathula

Hello Jasper, please make sure you sign in with the correct account, that micecraft was purchased on.

Zahir_Ramathula

Ok please can you contact microsoft support to check the account.
Use the phone option for your country and speak to agent.

https://support.microsoft.com/en-us...ext=Sign in to Microsoft 365,-free, US only).

Danteisepic

When i try to download the Minecraft launcher it says I don't own it. Also the first link you sent me won't really work because I don't really know the email of whats connected to my account.

Francia J.

Hi Solomon, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

This happened to me as well, turns out I have used my other Microsoft account.

Can you please try to sign in on the Minecraft launcher using all Microsoft accounts that you own?

Please sign out on your Minecraft launcher and restart your laptop before signing back in.

You can also check this link for your reference: https://help.minecraft.net/hc/en-us/articles/44...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Minecraft launcher is saying I don't own the game but I found the receipt in my email