Minecraft launcher cannot verify ultimate account

Hi Windows 10 all updated and it's not PC or application related as on the same PC with other sons account it works fine

To note his account also has issues with EA play

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Chris, are you playing on Pc, what would be your operating system, Win 10 or 11?

Have you checked if you have the latest version of Windows installed, at 22H2?

See which version of Windows 10/11 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

I open the minecraft launcher, log into my account, and then doesn’t let me play minecraft, i can use the minecraft launcher in the xbox app using gamepass, but cannot play minecraft

Verified that i am on the correct account. Verified that the payment went through a week ago. Relaunched the launcher and restarted my computer. Used both Curseforge and the normal launcher. Reinstalled the launcher. None of this worked. I did contact Minecraft support but they no longer handle Realms issues since its now Microsoft.

Hello, Dilan A. I’m Arturo, and I’ll be glad to provide some assistance with your inquiry today.

Please check if you can access the game by following the steps I’m going to share below:

-Download and open the Xbox app on your PC
-Verify that you sign in the Xbox app and the Microsoft account with the account that you used to purchase Minecraft.
-On the Xbox app, search for the Minecraft launcher once you click on Library and download it.

Note: in case the Minecraft launcher doesn’t appear there, look for it and download it by clicking “Microsoft Store” on the Xbox app.

-Once downloaded the Minecraft launcher, access with the account that owns the game and try launching Minecraft for Windows when the launcher downloads all the dependencies.