Minecraft Java Account does not Exist

SupremeNuTT · Nov 7, 2021

I currently have a Minecraft account which I use regularly and am able to access on my laptop. This year I migrated it to a Microsoft account using what I was told was an available email address. This email address is apparently linked to my other Minecraft java account and if I sign in, will only give me access to that account. If I click on the Minecraft launcher sign in, it even uses the same email as the other account. Did I accidently link two accounts to the same account? I have tried every email I have ever created and can't access my account. It does have an xbox gamer tag of 5973, but no way to access it. Is there a way Microsoft can move the account to a newly created Microsoft account under a new email?

Thanks,

:)

XBF Houmaidi O

Hello @SupremeNuTT!

With such issues, I would highly recommend getting in touch with Minecraft support and we will review your account.

MateusFontana

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community.

We appreciate your coming to the Xbox community, and we're sorry you're having this issue. For specific issues like this, we suggest that you contact game support as they will be able to give you more details regarding this issue. To contact them please use the link below.

https://help.minecraft.net/hc/en-us/requests/new

*Thank you in advance for contacting, hope this can help you.

Uncle Stan

Also, the gmail.com originally associated with the account still exists but no longer exists in the Microsoft database or whatever. "We couldn't find an account with that username. Try another, or get a new Microsoft account." The email itself isn't hacked, just my Minecraft Java account.

Nessai33

Hello again,

so i spoke with Xbox helper and he told me that my minecraft java edition from Xbox Game Pass doesn't exist after the migration and it can't be recovered,

but how is that possible that account can be deleted without any warning, and can't be recovered because it doesn't make sense in my opinion. Also in FAQ about migration there is no information what will happen when you migrate mojang account to microsoft account that has java edition minecraft.

TheNexusGen

As someone who has Minecraft for both Xbox One and Windows (both Win 10 version and the Java version) I can answer this.

Poli5hesBubble: When the Windows 10 Edition (Windows Store Version) of the Minecraft entered public Beta in 2015/2016, owners of the pre-existing Java version were given a key to download and own the Windows 10 Edition (Windows Store Version) for free, as
they already owned it for PC (in Java form). However, this does NOT work in reverse; if you bought the Windows 10 Edition (Windows Store Version), you will NOT be given a free copy of the Java version.

KyleCBlanchard: Similar to the answer for Poli5hedBubble, if you own the Java version from Minecraft.net, you should be able to go to your Mojang account, log in and see a key that, once entered into the Windows Store or at redeem.microsoft.com, will allow
you download the free copy of Minecraft: Windows 10 Edition for free.

Minecraft Java Account does not Exist