Minecraft issues on iPad

Hi,

My son has Minecraft on his kindle fire but is getting an iPad for his birthday. If we buy Minecraft for his iPad can he then transfer his progress and coins to the iPad? If so how do we do that?

Thanks

Hi There,

I am wondering if this is a xbox related issue, as you have mentioned you Your son has minecraft on his amazon kindle fire, And you are getting him an Ipad, I am unsure if you can transfer his progress and coins, this would be an issue for minecraft. Contact
them here. https://minecraft.net/en-us/help/

and that is where the issue is, you have to buy minecraft on the apple store for ipad, the java version is only available on pc.

Hello August O, my name is Jose, an independent advisor, and it's a pleasure to assist you.

I'm sorry for the issues you're experiencing. Here are some steps you could try to address the login issue in Minecraft Bedrock on your iPad:

Log Out and Log Back In:

Log out of any Microsoft account associated with Minecraft on your iPad.

Restart the Minecraft app.

Try logging in again with your email and password.

Check Internet Connection:

Ensure your iPad is connected to the Internet reliably.
Consider trying a different Wi-Fi connection if possible.

Update the App:

Make sure you have the latest version of the Minecraft Bedrock app installed on your iPad.
Visit the App Store and check for updates to the app.

Change Password:

If the issues persist, try changing the password for your Microsoft account from a different device, like a computer.
Then, use the new password to attempt logging into Minecraft on your iPad.

Reset Network Settings:

Go to Settings on your iPad.
Select "General" and then "Reset."
Choose "Reset Network Settings." This will reset network settings, but be aware it will also delete Wi-Fi passwords.

Reinstall Minecraft:

Uninstall the Minecraft app from your iPad.
Reinstall the app from the App Store.

Contact Minecraft Support:

If the issues persist, you may want to reach out to Minecraft support for additional assistance.
Remember, these are general steps, and the exact solution may depend on the specific nature of the problem. If none of these steps resolves the issue, I would recommend reaching out directly to Minecraft support for personalized assistance. I hope you can resolve this issue soon and enjoy the game!

Minecraft Technical Support: https://help.minecraft.net/hc/

If you have any further questions or need additional assistance, please do not hesitate to contact us. We are here to help.

Best regards,

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Trent

First, close minecraft app
If you open Safari app and you here: https://outlook.live.com/mail/0/

the page log in automatically with your account?
If that's the case, please click on your profile picture, scroll down to the bottom and select sign out.

After that, open a new tab in safari and go here:
https://signup.live.com/?lic=1

Create your daughter's account from there.

Finally, open minecraft app and try sign in with your recently created daughter's account

Let me know how it goes, greetings

I see, since you aren't facing any issues with the Microsoft account this is either Ipad settings related, or Minecraft account related. It could be that he has some kind of restrictions on his Minecraft account (not sure because only Mojang support could confirm or deny that). In this case, the best thing you could do is get in touch with the developer of the game themselves to narrow the issue and find a solution for your case. You can get in touch with them by submitting a request through => Submit a request – Home (minecraft.net).

As for the Xbox App situation, I would like you to troubleshoot the issue by following the steps mentioned here => Troubleshoot issues in the Xbox app on mobile | Xbox Support.

Good luck, and let me know how it goes if you find the time!