minecraft isnt working

Hello Pan Zach,

Thank you for posting in the Microsoft Community.

I'm sorry to hear about the trouble you're having with Minecraft. I understand how frustrating it can be when you can't join realms or play multiplayer with your son.

There are a few possible causes for this issue, and I'll try to help you troubleshoot them.

First, make sure you have the latest version of Minecraft installed on both devices. You can check for updates in the Microsoft Store app or the Xbox app.

Second, make sure you and your son are signed in with the same Microsoft account on both devices. You can check your account settings in the Xbox app or the Minecraft settings menu.

Third, make sure you have an active Xbox Live Gold or Game Pass Ultimate subscription on your account. You can check your subscription status in the Xbox app or on xbox.com.

Fourth, make sure you have enabled online play and multiplayer in the Minecraft settings menu and in the Xbox Family Settings app. You can also check your privacy and online safety settings on account.xbox.com.

If none of these steps resolve the issue, please contact us again and provide us with more details, such as the error messages you see, the device models you use, and the region you're in.

Please see:

Minecraft Realms and Realms Plus | Xbox Support

Minecraft Realms Plus Troubleshooting | Minecraft Help

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hi there! This is Virginia O.

I understand that you are experiencing issues with your gamertag still shows the old one.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

After you change your Gamertag and it is a paid change you can validate if it was successful by reviewing the order history: https://account.microsoft.com>; Order history.

If the gamertag change history showed up in there, it means that your change was successful and I recommend you to give it 24 hours in order for the new gamertag to show up on your account.

Thank you for your cooperation.

Good to know that it is working now and thank you for sharing the method you perform to fix issue. This will be helpful with the rest of the community member who may encounter this type of issue.

Please do not hesitate to ask the community anytime just in case you have any questions in the future.

To help other customers searching for help on related issues, please mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).

Thanks for the fast responce.

Well the problem is solved and it was caused by a tiny detail I missed.

For a player the ability to join realms is to get an invite firstly. Not a game invite, BUT a Server Invite.

After that the Realm is visible.

I missed that detail and I guess more people also maybe this issue . (many forums have complains about realm connection)

So players have to be cautious about this.

thanks again for the responce

and hope that this information, about the server invite detail, will be spread.

No its only the apps, the web works completely fine. Only the microsoft apps like Minecraft or xbox isnt working. Im mainly worried about minecraft launcher though