Minecraft isn’t able for purchase

I have an Xbox Live subscription with game pass so that isn’t the problem. Minecraft has been purchased years ago as well so it’s not game pass not registering that I don’t own Minecraft either.

No it isn’t, and it’s been around 48 hours but if i am able to refund the purchase, the purchase gets refunded or Fulfilled I’ll notify you

Hey there, Summer Hood

Welcome to the Microsoft Community.

I purchased a new Minecraft account (Microsoft) on the 12th of May 2022.

Did you purchase a Minecraft account, or purchase Minecraft the game?

However, I just realised that there isn’t a confirmation email in my inbox/junk mail. I recently have had an issue in Minecraft and they required my transaction ID from the confirmation email. May I know why I did not receive the confirmation email in my Microsoft account inbox?

If you made the purchase using your Microsoft account, you should be able to see all your recent purchases here: Microsoft account | Order history

Do you see it there?

Nathan

Since this seems to be a Nintendo issue, there isn’t much we can do, but you may be able to find what you’re looking for at the

Nintendo Support site.

I hope my response was helpful.

How does this become a Nintendo issue when the only connection to them was to use their eShop to purchase minecoins that are not tied to the console but digital currency for the Minecraft game itself? When I purchased the minecoins for $24.99, it loaded
that balance to the Minecraft game. I was able to use those minecoins to purchase the Toystory mashup skins which are no longer showing up in my library. I know I purchased this skin because I have a saved world using it but now it has a padlock symbol on
my saved world as well as the remaining balance of minecoins is now 0.

Still isn’t working. I would appreciate if they could figure out a solution. Controller isn’t responding to anything on Minecraft, but it’s working on literally ALL other games.