Minecraft installed under parent account, will work for 1 child but not the other

Discus and support Minecraft installed under parent account, will work for 1 child but not the other in XBoX Games and Apps to solve the problem; I have a Microsoft parent account and have added my children into my family group. I bought Minecraft under my parent account. Under my children's... Discussion in 'XBoX Games and Apps' started by Ruly18, Mar 5, 2022.

  1. Ruly18
    Ruly18 Guest

    Minecraft installed under parent account, will work for 1 child but not the other


    I have a Microsoft parent account and have added my children into my family group.

    I bought Minecraft under my parent account.

    Under my children's Microsoft account I went to the Microsoft store and logged in under my parent account and installed Minecraft.

    One child's account let me do this and they can log in under their Microsoft/xbox account and play the game.

    The other child's account brings up his user information under Microsoft but then it will not sign him in giving various Glow Stone and Hay Bale sign in errors. I have checked to make sure all the xbox app stuff is updated and they have account permissions. It tells me that the microsoft store account and the gamer's account do not match. If i keep it under my account it won't load. If I try to resign him into the microsoft store under his account it says he hasn't purchased the game.

    Any ideas? I have a very frustrated child who doesn't understand why their sibling can play and they can't.

    I don't understand why it worked for one child's account and not the other?!

    :)
     
    Ruly18, Mar 5, 2022
    #1
  2. XBF - Amory Win User

    Minecraft installed under parent account, will work for 1 child but not the other

    Hello there, it sounds like you're trying to game share to more than one account, which is not how game sharing is intended to work.

    The long and short of it is, if you buy the game on your account and you log into someone else's device to install and play it there, and allow them to access it, you can only do that with one other device/account at a time. Either one other PC or one other console.

    The explainer:

    Game sharing allows a user to login somewhere else and install the game. This allows other users to then play that base game without any additional work needed. Note that DLC and other add-ons are not playable in this case.

    So that's why it's not working on the second account.

    Overall solution:

    You should purchase the games individually for each child on their account. As the parent, you can provide a pre-paid allowance through the Family options, or alternatively buy each of them a gift card and redeem them on each account so that you can purchase the game for each of them separately.

    I hope this helps clarify. If it hasn't been too long, I recommend you submit for a refund for the copy of the game on your account.
  3. M3tal Daz3 Win User

    I am not able to join the Minecraft realm of a friend due to bugged privacy settings

    You have registered your "main account" as child account (under 18+ of age) this is why you are not able to play online and Mojang support suggested you to set up a different account

    Unless your parental account gives permission your child account will not be able to play other realms in Minecraft
  4. DmitryGoryayinov Win User

    Xbox LIVE won't accept my credentials, Xbox tech support cannot help

    I checked the issue with Microsoft Account tech support, and they sent me back here.

    On their end everything work as expected: my parent account and child account are properly connected, I see the child account under the parent account, can set the permissions for the child account.

    But apparently the parent-child accounts relations are not propagated correctly to the Xbox LIVE system.
  5. ngocphi Win User

    How do I transfer my sons Xbox live parental email address to my active live account?

    well under the parental email

    goto manage child accounts

    remove it

    then add it again under the new account

    all child accounts must have a parental account till it matures
  6. Nicolas LST Win User

    Parent account doesn't show child exists, but child account shows parent account still.

    Alright so I figured it out.

    Attempting to add the child account didn't work as it said the child account was already apart of a group. I learned through talking with my parent that there was a separate email. Basically two sets of parent and child accounts. I was able to get into the *other* parent account and have changed the child account's age from there. I haven't tested if this will allow me to actually play multiplayer/realms on Minecraft yet, but if I don't reply again to this thread, any future viewers can assume it did in fact work and all is well. :D

    Thank you again for all your help!
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Minecraft installed under parent account, will work for 1 child but not the other

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